Regional Maintenance Assistant

Are you passionate about hospitality and delivering magic guest service? We now have an exciting opportunity to assist in the delivery of magic service, within the role of Regional Maintenance Assistant

As a Regional Maintenance Assistant you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are:

• Carry out checks of maintenance materials at least weekly, keeping stock levels to the minimum necessary to maintain continuity of service.
• Be proactive in ensuring that the Hotel’s external surrounding areas are kept clean and tidy
• Ensure that the workshop, plant rooms and all other engineering areas are clean and in safe condition. This includes removal from areas all items of debris or litter.
• Enter defects and breakdowns in log books.
• Create and maintain a pleasant and professional relationship with all members of Hotel staff.
• To carry out timely repairs to all parts of the hotel/co-ordinate the repairs through a third party if deemed required.
• Respond to Housekeeping maintenance requests in a timely manner.
• Ensure reports, returns and any other documentation required is completed accurately and timeously.
• Be on call as and when required, and within scope of best practice to ensure the hotel maintains the services that guests and the business require.
• Carry out timely repairs as logged in the daily maintenance book
• To take ownership for the Brand standards and excellent operation standards as well as the Mystery audit standards and to ensure they are being adhered to
• To carry out proactive approach to maintaining the fabric of property, i.e painting and decorating schedule and maintenance contracts.

We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.

Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work
. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us!

We Evolve – You Evolve – We Grow Together

160 Broad Street, Birmingham,
B15 1DT
, United Kingdom