Seafront Ranger
Listed on 2026-02-06
-
Management
Program / Project Manager, Operations Manager
Overview
The pay range for this role is £30,024–£33,143 (pro rata for part-time colleagues). All new starters will begin at the bottom of the pay band. The role offers growth, meaningful contribution, and is part of a forward-thinking team. Information about the new terms and conditions is available on the careers site via the "More than just a job" brochure.
At BCP Council we recognise that our success depends on our team. Our Seafront Service manages and develops our coastline, and we are looking for an enthusiastic, effective and committed officer to join the Seafront Operations Team.
Role PurposeWorking directly with the Seafront Senior Rangers, you will oversee the day-to-day operation of seafront facilities and services. The role focuses on:
- Management of large teams of permanent and seasonal staff
- Looking after facilities such as Beach Offices & Public Toilets
- Ensuring Health & Safety is maintained
- Delivering Commercial Services (Land Trains, Lifts, Piers, Mini-Golf, Furniture, etc)
- Plan, allocate and coordinate work and activities to meet delivery demands and service requirements.
- Supervise and monitor a team to ensure objectives and standards are met, providing guidance on best practices and procedures.
- Act as a point of contact for enquiries or complaints from the public or operational partners, delivering good customer service and timely resolutions.
- Resolve operational issues as they arise, escalating complex issues as appropriate, to support staff effectively.
- Supervise a team to enable delivery of service with appropriate recruitment, training/inductions, and performance management support.
- Collate data and prepare routine reports on service activity and performance to inform senior management and service planning.
- Represent the service unit at meetings with internal and external stakeholders to maintain effective relationships.
- Diploma in a relevant subject area or equivalent experience.
- Detailed knowledge of work practices, processes and procedures relevant to the service area.
- Knowledge of relevant policies and standards, including health and safety policies.
- Some knowledge of legislation and regulations underpinning relevant policies and procedures.
- Experience supervising a team to deliver defined service objectives.
- Experience overseeing operational service delivery or customer services.
- Ability to communicate effectively, using knowledge and experience to make recommendations and facilitate understanding, especially when dealing with complaints.
- Ability to plan and prioritise work for a team, and respond to ad-hoc issues and emerging priorities.
- Must have a full valid driving licence.
- The role allocates and oversees the work of a team within a supervisory/management hierarchy.
- This role does not manage any direct budgets.
- Planning focuses on the efficient delivery of tasks over days and weeks ahead.
- The role requires a basic DBS check and vetting.
The role includes exposure to challenging antisocial behaviour from members of the public and is mainly based outdoors. It involves a 5 in 7 pattern, including weekends and Bank Holidays.
Please direct any questions to Jona
Previous applicants need not apply. Interviews will take place in person on Monday 16th February 2026. This role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.
About BCP CouncilBCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of coastline. We offer career-defining roles to transform and improve services and help deliver a thriving, world-class, prosperous and inclusive place for generations to come.
Our BenefitsAt BCP Council, we’re transforming how we recognise and reward our people. Check out our enhanced benefits and find out more about the new Pay and Reward package on the careers page. Be the difference – join an organisation that values you. More about us | Working for BCP.
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