Head of Insights & Analytics

Head of Insight & Analytics

If you are an experienced and commercially minded analytics leader who is passionate about transforming data into meaningful business insight, we'd love to hear from you.

We are looking for a Head of Insight & Analytics to lead our analytics capability and help shape how data informs strategic decisions across McCarthy & Stone. This is an exciting opportunity to join a business with ambitious growth plans, where your expertise will directly influence performance, business planning and future direction.

This is far more than a reporting role. You'll lead a high-performing team, champion a data‑led culture and translate complex information into clear, actionable recommendations that support better decisions at every level of the organisation.

Equally comfortable presenting to Executive and Board stakeholders as you are coaching analysts, you will know how to tell the story behind the data, answering the critical question: “So what?”

You will thrive in a fast‑paced environment where priorities evolve, balancing strategic projects with business‑as‑usual reporting while continuously identifying opportunities to improve performance, challenge thinking and deliver meaningful change.

• Company Pension Scheme
• Choice of Company Car/Car Allowance
• Life Assurance
• Professional Subscriptions paid for
• 24 days holiday (rising to 28 days) plus Bank Holidays
• Hybrid working 1‑2 days in Bournemouth Head Office
• Holiday Purchase Scheme
• Tusker - Salary Sacrifice Car Scheme (EV and Hybrid cars)
• 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
• Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
• Colleagues Benefit Booklet with a range of store offers discounts and promotions
• Family Friendly Policies

As our Head of Insight & Analytics
, you'll lead the evolution of our analytics function, ensuring insight sits at the heart of strategic decision‑making across the business.

• Lead and develop our Insight & Analytics team, creating a high‑performing, data‑driven culture.
• Transform complex operational and commercial data into meaningful insight that drives better business decisions.
• Partner with Executive and Senior Leadership teams to influence strategy through evidence‑based recommendations.
• Shape and deliver the organisation's analytics roadmap, ensuring the right insight reaches the right people at the right time.
• Develop benchmarking, forecasting, scenario modelling and business cases that support future growth.
• Drive continuous improvement in data quality, reporting and visualisation, ensuring trusted, robust datasets.
• Lead the development of Power Apps and digital workflows to improve data capture and reporting capability.
• Develop customer insight strategies that enhance our understanding of customer behaviour and business performance.
• Create meaningful KPI dashboards and reporting that provide clear visibility of performance across the organisation.

You're an analytical leader who combines technical expertise with exceptional communication and stakeholder management skills.

• Significant experience leading analytics, business intelligence or insight functions.
• Proven experience translating complex data into clear commercial recommendations and strategic insight.
• Experience influencing Executive and Board‑level stakeholders through data‑driven storytelling.
• Strong leadership experience, developing high‑performing analytical teams.
• Excellent stakeholder management skills with the confidence to challenge thinking and influence decisions.
• Experience of business planning, forecasting, benchmarking, scenario modelling and performance analysis.
• Strong understanding of data processing, reporting, dashboard development and data visualisation.
• Experience working with both quantitative and qualitative datasets, including financial, operational and customer insight.
• A passion for building data‑led cultures and driving continuous improvement.
• Experience with in property, housing, care, healthcare or other customer‑focused sectors would be advantageous, although not essential.

At McCarthy & Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.