Assistant Venue Manager; Marketing

About the role

CLOSING DATE 17 FEBRUARY 2026

(Salary Band C1 - In line with SUBU’s pay framework, new employees are appointed at the lower end of the salary band).

The Role

The Assistant Venue Manager (Marketing) at TOFS is a dynamic, dual-focused role combining the day-to-day marketing and promotion of The Old Fire Station with hands-on venue management during live events. The position plays a central role in driving audience engagement, event visibility, and ticket sales, while also ensuring the venue operates smoothly and professionally during events.

This role directly supports the delivery of core business objectives and commercial targets. The successful candidate will be highly motivated, commercially minded, and enthusiastic about events and music industry. They will take an initiative-taking approach to marketing and promoting events and they will run campaigns that support audience development and engagement while contributing to delivering high-quality, inclusive, live entertainment experiences. Previous experience in the live entertainment industry or venue / event management is required.

Purpose of Role

• Be a key member of The Old Fire Station management team alongside the Venue Manager and Operations Manager.
• Take a lead role in management planning of venue operational issues to facilitate a profitable programme of in-house, promoter and live music events.
• Maximise sales & attendance of events at the Old Fire Station in line with the expectations of the Venue Manager and overall venue Business Plan.
• Plan, develop and programme multi-platform communication and promotional campaigns, event content and brand development to facilitate profitable venue operation including the end of year festival style celebration, the Summer Ball.
• Manage the venue teams during events on rotation with the venue management team. Guide and advise on the venue Business Plan to utilise opportunities in new markets, trends or with customer delivery.

Key Tasks

Marketing Duties

• Plan and create effective marketing plans and strategies for the venue & SUBU Summer Ball.
• Work with the SUBU Communications Team to share marketing plans, content schedules and key messages in advance, identifying opportunities for cross-promotion across organisation-wide campaigns.
• Oversee and maintain brand distinction and values between different nights, activities, and entities (including The Old Fire Station, SUBU, and BU brand guidelines).
• Ensure effective marketing of events through the media of online content, promotional print distribution, ensuring content is up to date and promotional teams are briefed accurately.
• Keeping relevant social media accounts and websites, including The Old Fire Station and SUBU Summer Ball, up-to-date and with a high standard of content.
• Planning, designing and production of promotional materials:
  Oversee the creation, planning and production of marketing materials with contracted designers where required and ensure event information is accurate and entered into our communication streams in a timely manner.
• Liaise and build relationships with promoters to ensure seamless event delivery from point of sale, marketing and ticketing to the live event.

Analytical Duties

• Segment customer data appropriately, ensuring measurement of social and digital engagement. Analyse metrics to constantly refine and improve marketing impact.
• Data Duties:
  Ensure record keeping is accurate and secure. Manage the contact data of customers and segment effectively for social media and email.

Compliance Duties

• Ensure compliance with data protection requirements of SUBU with respect to customer data.
• Ticketing – manage venue ticketing platforms alongside promoters’ platforms ensuring no event can oversell.

Operational Duties

• Stock Duties:
  Ensure communications print and products are in stock and managed in a sustainable way.
• Uphold the operational compliance requirements of the venue and ensure adherence throughout the venue team to regulation, law and best practice applicable to safety, events, and alcohol sales.

Administrative Duties

• Efficient email, social media and diary management.
• Communication:
  Attend regular 1 to 1 with Venue Manager, student…