Client Controller

Location:

Bournemouth

Type:
Full time, permanent

As Client Controller, you will act as the strategic lead for designated clients, building strong partnerships and driving performance across trade, marketing and sales. You will work cross‑functionally to bring brands to market, optimise category performance, and deliver against ambitious commercial KPIs.

• Act as the primary point of contact for assigned clients, managing relationships at a senior level
• Lead client strategy, aligning trade objectives with wider business goals
• Develop and deliver robust trade marketing plans
• Chair regular client review meetings and conference calls
• Own forecasting processes and provide strategic recommendations
• Identify growth opportunities and foster collaboration across group companies
• Ensure delivery of KPIs through proactive account management and clear action planning

• Partner with trade sector teams to take brands to market effectively
• Develop category insights and customer‑specific strategies for Grocery and retail accounts
• Lead trade meetings and manage range‑review processes
• Drive partnership marketing and retail activation
• Oversee POSM design, production and in‑store execution
• Support sales teams with insight‑driven presentations including pricing, competitor analysis, promotional strategies and category solutions

• Lead, coach and develop a high‑performing team
• Support recruitment, onboarding and performance management in line with company values
• Ensure delivery of annual budget targets across income and costs
• Work closely with Talent Development to identify capability gaps and implement training plans
• Create a positive, inclusive and high‑accountability team culture

• Minimum 5 years experience within FMCG, ideally healthcare or pharma
• Strong background working with retail and grocery customers
• Experience in sales, marketing or commercial roles
• Proven ability to operate in a fast‑paced, results‑focused environment
• Previous people‑management experience is desirable

• Strong commercial acumen with knowledge of ROI, promotional analysis, and sales modelling
• Solid understanding of category management and ranging principles
• Confident working with data and using Excel to generate insights
• Skilled in PowerPoint with the ability to deliver impactful presentations
• Strong influencing and stakeholder management skills
• Ability to manage complex conversations and resolve challenges effectively
• Experience working with senior stakeholders and building joint business plans
• A proactive mindset with the ability to spot opportunities and drive strategy

• A collaborative and inclusive culture where your ideas are valued
• Opportunities to work with leading FMCG and healthcare brands
• Real ownership and impact from day one
• Career development and progression opportunities
• A dynamic environment suited to ambitious, growth‑minded professionals