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Call Quality & Continuous Improvement Analyst
Job in
Bournemouth, Dorset County, BH1, England, UK
Listed on 2026-05-30
Listing for:
Better
Full Time
position Listed on 2026-05-30
Job specializations:
-
Quality Assurance - QA/QC
Data Analyst
Job Description & How to Apply Below
Better in Bournemouth is looking for a detail-oriented Call Quality Analyst to ensure the quality of customer interactions. You'll monitor calls, analyze data trends, and provide feedback to improve service standards.
The ideal candidate has experience in call quality analysis, strong analytical and communication skills, and is adept at fostering continuous improvement.
Benefits include 25 days holiday, monthly staff awards, and opportunities for ongoing training.
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