Test Analyst; Trust Retail

Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights.

We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.

Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.

We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success.

Find out more at

Trust Payments have an exciting opportunity for a Mid-level Test Analyst to join our Trust Retail team.

Location: Hybrid
- Bournemouth, United Kingdom

Salary: Competitive + Benefits

Working Arrangement:

• During first 6 months: 5 days per week in office
• Post-probation: Hybrid working - 3 days per week in office

Please note that due to the nature of this role, all shortlisted candidates will be required to attend an in-person interview at our Bournemouth office.

*** Our New Bournemouth Office

• Top floor offices with stunning sea views
• Roof terrace — a great spot to recharge
• Social area complete with a pool table
• Just a 15-minute walk to Bournemouth beach
• Regular social events to keep the team connected

How will you make an impact in this role?

We are looking for a Test Analyst to join our Trust Payments Retail team — someone who brings both manual and automation experience, takes ownership of quality end-to-end and promotes quality at every stage of the software development lifecycle.

You will work alongside the retail development and delivery teams to ensure the quality of our retail products, in line with our established test strategy and processes. The role covers both manual testing and automation work across Web, Mobile, and API — your skills in these areas will directly contribute to delivering a high-quality, reliable product.

We are looking for someone assured in their abilities, comfortable contributing testing perspectives, raising concerns and championing quality.

What We Expect of You, Day To Day:

• Analyse requirements and design test conditions covering both positive and negative scenarios
• Write and execute manual test cases, capture test results accurately and provide clear test evidence
• Design, build and maintain automated test scripts within our established automation frameworks, analyse results, contribute to continuous improvements in the automated test frameworks to remain current with industry developments
• Demonstrate new functionality and perform upskilling sessions for the team
• Raise defects and investigate failures to a high standard — working closely with developers when needed
• Uphold high standards of software quality across multiple projects, applying testing processes consistently and raising concerns about requirements that aren't fit for purpose
• Communicate testing progress clearly and consistently — providing updates in stand-ups and 1-2-1s, keeping both the development team and test management informed, and escalating risks or blockers promptly
• Work effectively both as part of a team and independently, adapting to shifting priorities and project timelines to support the wider team where needed

Qualifications

We welcome applications from candidates who meet most of the criteria below. You do not need to fulfil every point to be considered — we value potential and diverse experience within the team.

Core Experience

• 3+ years of experience in quality assurance or…