Customer Assistant

Job Overview

Location:

Bournemouth, Dorset.

Job title:

Customer Assistant s is a 35‑hour contract, all shifts, with a pay rate of £13.45‑£14.45 per hour, plus additional pay: £2.00 per hour for bank holidays and £3.50 per hour for night shifts. The role offers 30–35 days of holiday pro‑rated, a 10% in‑store discount, a pension scheme, enhanced family leave, long‑service awards and other perks.

• Restock shelves and ensure product availability.
• Operate tills and manage sales transactions.
• Maintain the store’s cleanliness, tidiness and organisation.
• Provide excellent customer service, answering questions, queries and requests.
• Handle deliveries as they arrive in store.
• Bake fresh goods for the bakery section.
• Merchandise and maintain non‑food aisles.
• Adapt to changing priorities and support team members.

Candidates should possess a positive approach, flexibility to start early or finish late, a drive to work hard and a friendly manner that inspires customers and teammates. Experience in a fast‑paced retail environment is preferred, though training will be provided.

• 30–35 days holiday pro‑rated.
• 10% in‑store discount.
• Pension scheme.
• Enhanced family leave.
• Long‑service awards.
• Opportunities to progress to Freshness, Non‑Food or Bakery Specialist roles.

We value diversity, equity, and inclusion and welcome applicants from all backgrounds. Employment is conditional upon satisfactory references, a Disclosure and Barring Service check, and an equal‑opportunity assessment.