Seasonal Supervisor

• Final date to receive applications: 11 October 2026
• Department: Retail
• Employment Type: Permanent - Part Time
• Location: Bournemouth
• Compensation: GBP 14.45 / hour

Diversity matters

We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

Supervisors play a vital role in our team, consistently delivering exceptional customer service and crafting standout experiences throughout the year. You'll have a genuine passion for connecting with customers and a talent for bringing out the best in their team. As a Supervisor, you lead the charge in fostering a positive atmosphere on the shop floor, collaborating seamlessly with your colleagues to achieve shared goals, and cultivating an environment that encourages continuous development within your team.

Beyond just the basics of communication, you'll be the go-to for keeping the info flowing smoothly throughout the store. Team up with your colleagues, the store manager, and neighboring stores, maintaining an open and friendly communication flow that significantly contributes to the team's success on the shop floor.

In your role as a Supervisor, your natural leadership shines through as you handle conversations with finesse, set and manage expectations, deliver feedback and provide unwavering support to your team. Balancing the needs of the business while keeping team morth ale high is the key to your success in this dynamic and influential position.

• Internal applicants only
• Hours available: 12 - 20 hours per week (Applicants must have at least four days availability, including Saturdays, Sundays and Mondays.)
• Final date to receive applications: Sunday 11th Cctober 11.59pm
• Interview Date's: Week commencing 2026 12th October
• Start Date: Week commencing 19th October 2026
• End date: Sunday 3rd January 2027
• Using AI to help you apply? AI can be a helpful tool, but we want to hear from you about your real experiences, your thoughts and what makes you, you! Don't worry about perfect spelling or grammar; it won't affect the outcome of your application. We'd much rather hear your genuine answers in your own words
  , so please don't use AI to write or rework your responses.
• Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

• Lead and motivate the sales team to deliver exceptional customer service by providing regular coaching, feedback, and encouragement
  , helping them improve their product knowledge and sales skills.
• Engage with customers by offering a warm welcome
  , asking open-ended questions to understand their needs, and providing tailored product recommendations to create a memorable shopping experience.
• Maintain a clean, visually appealing, and well-organized shop floor by ensuring displays follow guidelines, adjusting to seasonal trends, and keeping shelves well-stocked.
• Support the store manager in achieving sales targets through team motivation, creative approaches to drive performance (like check-ins or shop floor competitions), and actively seeking opportunities to exceed goals.
• Organise and contribute to in-store events, customer celebrations, and external outreach to enhance the customer experience and drive business growth, while ensuring that the team is trained to confidently host these events.
• Provide training, feedback, and development for team members to improve their skills,
  foster a collaborative environment, and support the recruitment and onboarding of new staff.
• Lead the store effectively in the absence of the store manager by ensuring smooth daily operations, maintaining high standards, and maximising sales…