Account Director

Position: Account Director

Location: Bournemouth

Hours: Monday to Friday 8:30am to 5pm (flexi‑time and hybrid working options)

Salary: Subject to experience + OTE

Due to growth in the existing customer base and some exciting new client wins, Appius is looking for an Account Director to join their Digital Results Team. The ideal candidate is an existing Account Director or Senior Account Manager ready to take the next step. Based in the THIS Workspace offices, in the heart of Bournemouth town centre, the 50‑person team operates a hybrid in‑office/remote model with plenty of social events.

Working directly for the Digital Results Director and supported by a team of Account Managers, you will handle an exciting and diverse portfolio of accounts from finance & insurance, travel & leisure, professional services, and charity & not‑for‑profit sectors. Appius works with brands that need more than brochureware from their agency, and we are looking for an Account Director with a strategic mind to work with our experienced team of specialists on genuine digital transformation programmes.

Curious and consultative by nature, you will be passionate about solving brand challenges and ensuring our solutions and services always deliver value and results.

• Minimum of 5 years’ experience in digital, preferably within an agency environment
• Broad knowledge of Experience Platforms, UX & Design processes and Digital Marketing techniques
• Confident communicator and presenter, able to inspire internal and external stakeholders of all seniorities to buy into your ideas
• Experience managing and contributing to tender and pitch processes
• Excellent problem‑solving and negotiation skills, able to discuss commercials confidently and close new opportunities
• Ability to create engaging sales and presentation materials in Word and Power Point
• Excellent customer service skills combined with proven success in retaining and growing customers through proactive management and ideas
• Ability to spot new requirements and turn these into business cases for customers and briefs for the team

• Work with the account managers to develop business across a portfolio of clients, fully owning the digital roadmap, annual budgeting & forecasting, and sales pipeline
• Develop close working relationships with senior leadership teams on key accounts, understand their business objectives, and deliver digital strategy and consultancy
• Deliver regular digital strategy reviews looking at competitors, sector best practices and proactive ideas to solve customers’ challenges and deliver better results
• Support the new business sales process from lead qualification through to close
• Generate new leads through networking, content marketing, event attendance, and word‑of‑mouth referrals from your customer base
• Document and communicate customer success stories through case studies and results reporting
• Create strong relationships with our technology partners
• Expand and grow existing relationships with large corporate customers by introducing new service offerings, reaching new decision‑makers and departments, and creating compelling business cases for wider investment

• Full training given to progress in this role
• Health Care Scheme with gym membership discounts
• Pension Scheme
• 25 days holiday, plus bank holidays
• Invitation to join our annual summer team day and Christmas party plus a range of social events throughout the year
• In‑office fruit, drinks and snack always available
• Bournemouth‑based office within THIS Workspace, 5 minutes from the beaches