Business Development Manager

Join a growing team making a real impact At Tugela People , we provide expert, people-first HRIS consultancy services to businesses across the UK and beyond. We’re growing, and we’re looking for a commercially driven Business Development Manager to win new clients, build our referral and partner network and expand our presence across the HR technology and payroll market. This is a role for someone who enjoys being out in the market, speaking with people, building networks and opening new conversations.

You will be motivated by creating opportunities, winning new business and making things happen. Why this role matters Growth is central to our vision. Our clients and partners rely on us as trusted advisors, delivering compliant solutions to their HR technology issues, allowing them to focus on their business. As Tugela People continues to expand as part of the wider Impact HR group, we are focused on winning new clients and building strong relationships with referral partners, technology vendors and professional networks across the UK.

This role plays a key part in:
Generating new business opportunities and new client wins Growing new recurring revenue across System Selection, PS & Payroll implementations, MS and AS Increasing Tugela People’s visibility within the HR technology and payroll market Building long-term referral and partner relationships that generate new introductions Supporting cross-service growth opportunities across the Impact HR group Strengthening Tugela People’s reputation as a trusted HRIS advisor You will be one of the key ambassadors for the Tugela People brand.

What you will be doing You will be responsible for identifying, generating, developing and closing new business opportunities, taking new clients from first conversation through to contract signature and a smooth handover into delivery. You will work closely with the Group Marketing Team to help identify campaigns, events and activity to target and engage with our ICPs. This is a new business role.

Customer success, ongoing account management, client reviews, renewals and retention for existing clients are managed by a separate team and sit outside the scope of this role. Your focus is on growing the client base and bringing new revenue into the business. You will work closely with the PS, MS, Finance and leadership teams to support sustainable growth across the business.

Your day to day will include:
New Business Sales (System Selection, PS & Payroll implementations, new MS and AS) Own the end-to-end new business sales process, including discovery, arranging scoping, pricing, negotiation, and contract close. Generate new sales opportunities through networking, referrals, partnerships and lead generation with the marketing team. Build relationships with business owners, Managing Directors, HR, Payroll and Finance leaders and senior decision makers.

Attend face-to-face client meetings where appropriate, discovery sessions and introductory discussions as required. Develop and maintain a strong and accurate new business pipeline, ensuring forecast accuracy and visibility. Achieve agreed activity and new revenue targets. Lead Generation & Prospecting Research and identify target organisations aligned to our Ideal Client Profile. Work with the marketing team to support prospecting activity and lead generation, as well as Linked In and networking.

Follow up inbound and marketing-generated enquiries promptly and professionally. Qualify opportunities and understand prospective clients’ HR technology and payroll challenges and objectives. Collaborate with Marketing on lead generation, campaigns, webinars and go-to-market activity. Partnerships, Networking & Brand Representation Develop and strengthen…