Security Specialist

The Security Operations Specialist provides general and emergency assistance to clients worldwide, using established operational protocols and client-focused procedures. In this role, you will develop your understanding of global security while supporting clients through a complex and challenging risk landscape. You will work as part of a Crisis
24 Global Operations Centre (GOC), which serves as the operational hub for delivering services to our global clients. You should have an aptitude for providing clear security advice and practical assistance to clients in difficult situations. You must be able to manage a wide range of responsibilities, from routine monitoring to supporting complex emergency response and evacuation operations. The role requires you to balance the efficient delivery of daily tasks with the ability to respond to and help resolve unexpected, complex events.

This includes providing immediate support and advice to people affected by live security incidents. Central to the role is the ability to remain calm, clear, and effective under pressure; collaborate with a global team to deliver solutions in real time; and complete routine operational tasks with focus and accuracy. This position is ideal for professionals with experience in security and risk management who are looking to further develop their skills and deepen their expertise in an operational environment.

• Crisis
  24 is seeking a Security Operations Specialist, Global Operations, to support live operations, proactive threat monitoring, and emergency response activities conducted across our ‘Follow the Sun’ network of Global Operations Centres, with centres based in Annapolis, Bournemouth, London, Konstanz and Singapore
• This includes coordinating and overseeing global operations involving emergency safety support, evacuations, security, and protection tasks in high‑risk and challenging locations; proactively monitoring threats to client personnel and assets worldwide; and compiling threat information and mitigation advice
• The role holder works a nine‑hour, ‘Follow the Sun’ day‑shift pattern to support continuous 24/7/365 operations
• You must be responsible, diligent, and composed under pressure, with high‑quality written and verbal communication skills

Travel Risk and Security Advice

• Support research into and assessment of the threat environment for proposed tasks or travel, using a range of privileged and open‑source platforms and research networks
• Prepare, compile, and distribute travel security advice and risk assessments before or during client travel to higher‑risk locations
• Support the research and delivery of pre‑travel briefings and presentations to a range of travellers, including expatriates preparing to deploy, academics, NGO personnel, corporate travellers, and C‑suite executives
• Provide briefings on current threats and associated risks and recommend appropriate safety measures
• Monitor and respond to global travel security requests from deployed personnel, in‑country travellers, clients, and on‑the‑ground security teams
• Provide travel security and emergency advice, mitigation measures, and recommendations to travellers, clients, and organisational points of contact
• Support the coordination of ad hoc travel security, secure transport, and protection tasks

Threat Monitoring and Intelligence

• Use open‑source intelligence to proactively monitor the security situation in locations where client personnel and assets are located
• Conduct regular checks to confirm the wellbeing of personnel
• Use tracking platforms to monitor events and respond to notifications concerning personnel or assets at risk
• Provide operational and tactical intelligence support,…