Case Administrator - Approved Premises

PLEASE NOTE: This vacancy is part-time – 18.5 hours per week based in The Pines Approved Premise and is not suitable for hybrid working.

Approved Premises (AP) are residential units primarily for offenders released on license who require high supervision. The AP plays a key role in supporting these offenders’ transition from custody into the community. Case Administrators support probation teams by helping to keep the public safe and giving people a chance to turn their lives around.

Case Administrators play an important role in the Probation Service, supporting probation staff to work with people on probation.

Key responsibilities include:

• Ensuring that all processes run efficiently and that systems are maintained properly.
• Collating and preparing probation information for case files.
• Using strong communication skills to handle enquiries from colleagues, agencies and people on probation in a busy environment.
• Working within approved premises and other settings such as:

• Accredited Programmes, Structured Interventions & Attendance Centres
• Community Integration and Contracts
• Contracts
• Courts
• Integrated Offender Management
• Performance & Quality
• Personality Disorder Projects
• Prisons
• Public Protection (Custody)
• Public Protection (Community)
• The Homeless Prevention Taskforce
• Unpaid Work (community payback)

Right to work
:
You must have the right to work in the UK. This role is not eligible for new Skilled Worker visa sponsorship. Applicants must hold a Skilled Worker visa prior to July 22, 2025 or plan to maintain the right to work under the new rules.

EEO statement
:
This job is broadly open to the following groups:

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members with settled or pre‑settled status under the European Union Settlement Scheme
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members who have made a valid application for settled or pre‑settled status
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals who have accrued the right to work in the Civil Service

Benefits

• Annual leave: 25 days on appointment, increasing to 30 days after five years’ service; pro‑rata for part‑time posts.
• Pension:
  Covered by the Local Government Pension Scheme through the Greater Manchester Pension Fund.
• Training:
  Extensive range of staff development opportunities.
• Networks:
  Employee‑run networks for minority ethnic origin, disability, caring responsibilities, women and LGBTI+.
• Support:
  Family‑friendly policies, flexible benefits, paternity/adoption/maternity leave, free annual sight tests for computer‑screen users.