Team Manager

Housing Options Team Manager

Starting salary for this role is £44,075 (pro rata for part-time colleagues). This role sits within a well defined pay band, offering clear progression as you grow your career  team is part of the Strategic Housing Options Team and is responsible for supporting staff and customers to maintain homes and prevent homelessness.

You will supervise a team of housing practitioners delivering housing advice and homelessness support. You will help motivate and guide the team to deliver person-centred support for customers who are homeless or threatened with homelessness, assist in the delivery and development of homelessness services within BCP, communicate effectively with customers, represent Housing Services at case conferences and multi‑agency meetings, develop and maintain partnerships with relevant agencies, and ensure compliance with the Homelessness Reduction Act.

• Supervise a team of housing practitioners delivering housing advice and homelessness support.
• Help to motivate and guide teams to deliver person-centred support for customers that are homeless or threatened with homelessness.
• Assist in the delivery of and development of homelessness services within BCP.
• Communicate effectively with customers, face to face and over the phone to maximise engagement and positive housing and support outcomes.
• Work with a varied workload, and be able to juggle ever changing priorities.
• Represent Housing Services at case conferences and multi‑agency meetings.
• Develop and maintain partnerships with relevant agencies to ensure holistic support for customers to access and maintain accommodation.
• Understand the Homelessness Reduction Act and guide teams to proactively work to prevent homelessness.

• This authority is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment.
• Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check.
• This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role.

12-month contract.