Housing Officer, Social Work

Housing Officer - Supported Living

Location:

Southbourne Salary: £14 - £15 per hour  weekend enhancements Job Type: Part-time (25 hours per week), Temporary with potential to become Permanent Flexible working hours We are seeking a Housing Officer to join a values-led organisation that provides supported living accommodation for adults with additional needs. This role is ideal for an experienced housing professional who is passionate about delivering high-quality tenancy management and ensuring residents can sustain independent living.

Day-to-day of the role:
Manage tenancy agreements, including sign-ups, renewals, and terminations. Support residents with rent payments and resolving arrears. Assist with housing benefit applications, queries, and liaising with local authorities. Act as the main point of contact for all housing-related matters. Ensure compliance with tenancy conditions and relevant housing legislation. Maintain accurate records and documentation relating to tenancies and housing management. Liaise with external agencies, including local councils, DWP, and support services.

Support residents to understand their rights and responsibilities as tenants. Contribute to a safe, well-managed, and compliant housing environment. Required Skills &

Qualifications:

Previous experience in a Housing Officer or similar tenancy management role. Strong knowledge of tenancy agreements, housing legislation, and housing benefits. Excellent communication skills with the ability to build positive relationships with residents and stakeholders. Confident in managing a varied caseload and prioritising workload effectively. Strong administrative and organisational skills. A proactive and solution-focused approach. Full UK driving licence and access to a vehicle is desirable.

Benefits:
Competitive hourly rate with weekend enhancements. Flexible working options. Pension scheme and additional employee benefits. Supportive and collaborative working environment. Opportunity to make a tangible difference within a community-focused organisation. If you are an experienced Housing Officer looking for your next opportunity within a supportive and purpose-driven organisation, please submit your CV and cover letter detailing your relevant experience.