Outreach Support Worker; Young

South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect.

Our doors are open to everyone.

Are you passionate about helping young people build brighter futures?

At BCHA, we’re looking for a caring and motivated Outreach Support Worker to join our team and provide flexible, person‑centred support to young people in the community.

As an Outreach Support Worker, you’ll work alongside young people to help them overcome challenges, develop confidence and achieve their goals. You’ll provide practical and emotional support, helping young people build independence, strengthen their skills and access opportunities that support their wellbeing and future aspirations.

This is a rewarding role where no two days are the same. You’ll build trusting relationships with young people, understand their individual circumstances and provide support that is respectful, empowering and focused on their strengths.

• Provide tailored outreach support to young people, helping them identify and achieve their personal goals.
• Build positive, trusting relationships through consistent and compassionate support.
• Support young people with practical tasks, life skills, wellbeing, education, training, employment and community engagement.
• Work in a trauma‑informed way, recognising each young person’s experiences and supporting them to develop resilience and confidence.
• Encourage independence, positive choices and meaningful connections within the community.
• Work collaboratively with colleagues and partner agencies, including education, health, social care and other local services.
• Maintain accurate records and contribute to support planning and reviews.

• Someone who is passionate about making a difference in young people’s lives.
• A compassionate and approachable person who can build strong, professional relationships.
• Experience supporting young people or individuals who need additional support is desirable.
• The ability to work flexibly, independently and as part of a wider team.
• A commitment to safeguarding and promoting the wellbeing of young people.

• Make a real difference by supporting young people to achieve their potential.
• Be part of a supportive, values‑led organisation that puts people first.
• Access training, development opportunities and support to grow in your role.
• Work within a team that values compassion, inclusion and positive change.

If you’re passionate about empowering young people and helping them take positive steps towards their future, we’d love to hear from you.

DBS checks are required for roles where you will be working with or have lone contact with Vulnerable Adults and Children. This role will require an Enhanced DBS check.

BCHA is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

HR requires the ability to lone work following internal guidance and safety procedures; ability to manage young people’s behaviour in line with risk management plans and with an aim of minimising exclusions/unplanned departures; ability to liaise and work cohesively with internal and external groups, forum and partners; experience writing basic reports, letters and other correspondence; moderate level of IT literacy including email, Word.