Supermarket Assistant

Overview

As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers.

When you're not on the road, you’ll be back at the shop supporting the team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.

• Checking your delivery routes for the day.
• Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensuring all appropriate vehicle safety checks are complete, maintaining full road compliance, health and safety.
• Being an ambassador for the Waitrose brand while on the road, delivering great customer service as your number one priority.
• Helping customers with their shopping and building rapport with them based on trust and service.
• Supporting the wider shop team when required with general shopkeeping tasks.

• Full valid B‑Category UK manual driving licence with no more than 6 points.
• Great customer service skills.
• Time management skills.
• Ability to cope with the physical requirements of the role (e.g., lifting of crates, moving cages).
• Comfortable working independently with the ability to be self‑motivated and adaptable.
• IT literate.
• Minimum age of 18 years or older.

• Previous experience in a driving role and knowledge of chilled vehicles.

• Night Premium: any time worked between 22:00 – 06:00 will attract a premium of £3.75 per hour.
• Generous holiday provision – the amount of holiday you’ll receive depends on your role and working hours and increases over time.
• Comprehensive pension scheme and life assurance.
• Partner discount: 25% off at John Lewis and 20% at Waitrose (subject to exclusions and available after a 90‑day earning membership period).