Receptionist, Administrative​/Clerical

Pay and Base Pay

Base pay range: $11.00/hr - $27.00/hr

Pay Range Information:
Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions depend on job-related factors such as experience, education, skill, performance, and geographic location. Successful candidates may participate in incentive plans and other benefits where applicable.

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to create a high performing, connected culture where everyone feels like they belong. We are pursuing Block Next, a multi-year transformation plan focused on innovation, client experience, and sustainable growth.

We aim to elevate how we work, serve, and lead in our industry. If you embrace challenges as opportunities and want to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day... Helping others is what we do best, and you will see the impact of your work firsthand as you inspire clients to make confident, informed decisions about their lives, careers, and money. You will build client relationships that grow stronger each year. As a seasonal Client Service Professional/Receptionist
, you will focus on how to wow clients now and in the future.

It would be even better if you also had...

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

What you’ll bring to the team...

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help ensure all clients’ needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and resource organization with the team
• Other duties as assigned

Your Expertise

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

Why work for us

We invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their health, wellbeing, and financial needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan (eligibility varies)
• Check available benefits for details

At H&R Block we remain committed to building a Connected Culture—one in which trust, care, and connections help us work together and create an environment where everyone feels safe to bring their authentic self to work and belong as part of a larger team. You will be in an exceptional work environment recognized on Best Companies lists and surrounded by colleagues who support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Other information

Job details may include references to seniority level, employment type, and job function. The visible role here aligns with administrative responsibilities in a retail-related environment.

Note This description reflects the information in the job posting and is intended to provide a clear summary of responsibilities, qualifications, and benefits. It is not a guarantee of compensation or benefits and is subject to local laws and company policy.