Branch Administrator

Join to apply for the Branch Administrator role at Complete Landscaping Service
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This role offers competitive base pay ranging from $22.00/hr to $28.00/hr, with rewards based on skills and experience.

MONARCH LANDSCAPE COMPANIES is a family of successful landscape brands operating in eight states across the U.S. We are a values-based learning organization committed to being the best place to work for landscape professionals. At Monarch Landscape Companies, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy.

Responsible for the accurate and timely execution of administrative functions in support of Branch and/or Region operations, coordinating with Corporate functional departments.

• High School diploma or equivalent.
• BA in Business Administration, Human Resource Management or similar field preferred.

• 2-4 years related work experience.

• Valid Driver’s License in employed state preferred.
• Certified Public Notary License in employed state preferred.

• Strong internal and external customer service.
• Positive professional demeanor and contribute to a culture of excellence.
• Effective oral and written communication.
• Public speaking to employees individually or in group settings.
• High attention to detail and organization.
• Work within time constraints with limited supervision.
• Prioritize workload and adapt to changing deadlines.
• Adjust to changing priorities while handling multiple tasks with attention to detail.
• Intermediate to advanced Microsoft Office Suite, CRM, and ERP systems knowledge.
• Define problems, collect data, establish facts, draw conclusions.
• Bi-lingual English/Spanish strongly preferred, with reading, interpreting, translating documents and delivering verbal presentations.
• Read, write, and comprehend English.
• Regular, on-time attendance at work location.

• Assist in organization of company functions and meetings, including facility allocation and catering.
• Perform general clerical duties: typing, faxing, scanning, answering phones, greeting visitors, filing.
• Manage scheduling for office machine maintenance.
• Assist with general IT requests, including cell phone management.
• Monitor office supplies inventory and place online orders.
• Welcome and direct visitors, vendors, and applicants as front‑desk administrator.
• Ensure compliance with company deadlines.
• Protect sensitive company data through internal security controls.

• Assign system-generated Purchase Orders (PO) upon request.
• Reconcile vendor invoices against open PO report.
• Analyze reports and job data for discrepancies; share findings with Office Manager/Controller.
• Manage stages of work order process: quote creation, approval, scheduling, closure.
• Process non-recurring accounts receivable invoicing promptly and accurately.

• Assist Business Development with contract proposals, RFPs, and customizing sales & marketing materials; consult with Marketing/Customer Service as needed.
• Set up and remove maintenance accounts across computer-based systems related to Branch operations.
• Generate renewals and revisions of active maintenance contracts.
• Handle portal activity for key clients and chain accounts when assigned.
• Maintain subcontractor list for contract and insurance compliance.

• Reconcile employee timecards and enter data into the system.
• Understand the Employee Handbook and answer general employee questions.
• Ensure effective communication between employees and Corporate functional groups.
• Assist with general recruiting functions.
• Assist in onboarding, orientation, and off‑boarding of Branch employees.
• Assist with annual healthcare open enrollment.
• Review and process employee status change paperwork for accuracy and compliance.
• Review and process payroll variances, including missed pay, additional pay, or pay correction requests.
• Ensure accuracy of I‑9 documents; keep active and inactive records in compliance with federal regulations.
• Review and submit incident reports into online system.
• Other duties…