Event Staff
Listed on 2026-11-02
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Customer Service/HelpDesk
Event Staff/ Venue Crew, Customer Service Rep
EARN EXTRA INCOME ALONGSIDE YOUR CAREER
TLS Crowd Management is hiring dependable, customer-focused event staff to help guests enjoy safe, welcoming events throughout Washington, DC, Maryland and Virginia.
Bring the communication and service skills you use in your career to an active, people-focused role. Choose from available event shifts that fit your schedule; work opportunities depend on the event calendar. On-the-job training and growth opportunities are available.
PAY, SCHEDULE AND LOCATION- Pay: $19.50 per hour.
- Part‑time / seasonal, event-based work.
- Typical shifts are 4–8 hours; day and evening hours vary by event.
- On‑site at assigned event venues across DC, Maryland and Virginia.
- Office: 4201 Northview Drive, Suite 405, Bowie, MD 20716.
- Welcome guests and provide friendly, professional assistance.
- Direct guests to entrances, seating, facilities and other destinations.
- Help manage crowd flow and maintain access to restricted areas.
- Support entry screening and ticket scanning using assigned equipment after training.
- Observe and report concerns to event leaders and complete incident reports when needed.
- Use two‑way radios responsibly, follow venue procedures and support teammates, including break relief.
- Customer service experience and clear, professional communication.
- Reliable transportation to assigned event venues.
- A working smartphone with internet/cellular access and comfort using mobile applications.
- Dependability, teamwork and the ability to follow instructions.
- Ability to stand and walk for extended periods and work indoors or outdoors in varying weather, with reasonable accommodation as applicable.
- A state‑issued driver's license is preferred.
Dependable attendance and on‑time arrival are required for every accepted shift. Report to the designated check‑in location by your scheduled start time, plan for travel and parking, and notify the event leader promptly if a delay occurs.
TLS Crowd Management is an equal opportunity employer.
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