Case Manager; Supports Planner

Apply for the Case Manager (Supports Planner) role at Service Coordination Inc
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Our roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community, and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.

• Competitive pay, with a base salary range of $64,395–$79,861 for all incoming Case Managers. Salary is determined following a review of your education, relevant case management experience and certifications.
• Reimbursement for all travel and a quarterly bonus potential.
• Generous Team Member Referral Program.
• Excellent benefits including tuition reimbursement, student loan repayment, medical, dental and vision plans, 100% employer‑paid short‑term and long‑term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday pay.
• Extensive paid training and employer‑provided laptop and cell phone.
• Supportive Leadership Teams that want you to succeed, participate in training and facilitate open communication through monthly Town Halls and Annual Reviews.

Provide case management services and support to people who have a disability and/or medical need that requires assistance with Activities of Daily Living (including bathing, dressing, toileting, eating, and mobility). Primary objective s include establishing positive relationships, exploring options, developing Person‑Centered Plans of Service, and ensuring services meet state‑mandated standards.

• Advocate on behalf of the people served, provide resource information, and educate them to become more self‑determined.
  • Provide education to people served and their support system.
  • Provide education on how to coordinate and advocate for services.
  • Encourage people served to empower themselves and achieve optimal independence.
  • Educate people served on the principles of self‑determination.
• Collect information and documentation related to eligibility for Supports Planning services.
  • Meet with the people served and/or their authorized representative to obtain information.
  • Obtain relevant information and supporting documentation.
  • Plan for, and update Person‑Centered Plans of Service (POS).
• Plan, facilitate, develop, and continually update Person‑Centered Plans of Service and POS tools that document service needs for people eligible for Supports Planning services.
  • Engage in person‑centered planning process with people served.
  • Develop and write the POS with people served.
  • Conduct POS preparations.
• Research, identify, refer, and coordinate resources and services to achieve the outcomes specified in the person’s POS, and share resources with other team members.
  • Provide information, make referrals, and assist people served.
  • Assist people served with transitioning.
  • Complete required paperwork and follow up for waivers.
  • Identify services and collaborate with providers for people served in institutional facilities to transition successfully into the community.
• Monitor Person‑Centered Plans of Service (POS) and conduct follow‑up activities.
  • Conduct on‑site visits to support and observe those served.
  • Conduct timely visits and contacts as defined in regulations.
  • Obtain information regarding progress toward goals.
  • Identify new medical and health services, and other personal needs.
  • Complete the Reportable Events (RE) as defined in regulations.
  • Apply or re‑apply for necessary programs or services.
  • Communicate with providers regarding resolution of concerns.
  • Assist with provision of documentation to apply for medical assistance.
• Adhere to SCI policies and procedures.
  • Meet performance utilization benchmark to ensure compliance with SCI standards.
  • Maintain individuals’ HIPAA records in secure locations.
  • Utilize tracking and time‑management tools.

• Problem Solving:
  Using a solution‑based approach, identify options and workable solutions.
• Decision Making:
  Identify a range of alternatives and evaluate potential…