Part Time - Head Cashier

Pay Range: $17.00 - $17.70 per hour

• Assisted Self Check Out – Demonstrates ability to monitor and identify customers who need assistance at multiple self‑checkout registers simultaneously.
• Proactively greets, assists, and engages with multiple customers on multiple registers at the same time.
• Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions.

• Provides SMART customer service at all times through the daily execution of Lowe’s customer service policies, procedures and programs.
• Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.
• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary.
• Demonstrates sincere appreciation to customers and communicates information regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs.
• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities.
• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines and provides proper monetary change to CSA Front End associates for register activities.
• Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders), removes security tags, verifies product information, and bags merchandise for customers.
• Answers incoming phone calls and directs calls or takes messages as needed, opens additional registers when necessary, and assists in line vesting to help quicker turnaround time for checkout.

• Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies.
• Inspects returned merchandise for damages, enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets.
• Reviews and places online orders and returned merchandise in the appropriate areas, looks up product information and competitor prices for products to verify price match, and records all items that are used in the store on the store use lists.

• Obtains safety bags from the cash office and monitors the amount of cash in the drawers to ensure it does not exceed requirements.
• Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm.
• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection.
• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas.
• Maintains a safe and secure work environment, conducts daily safety reviews, notes hazards, keeps aisles clear, and secures doors and gates.
• Adheres to all safety requirements relevant to one’s regular job duties and operates store equipment as needed depending on one specific role and department.

• In addition to the above responsibilities, this individual is held accountable for other duties as assigned.

• Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.
• Less than 1 year of experience using common retail technology, such as smartphones and tablets.
• 1 to 2 years of retail experience as a cashier.
• Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation.

• High school diploma or equivalent.
• 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add‑on sales, protection plans, and explaining warranties, product features, and benefits.
• 1 to 2 years of experience as a head cashier.
• 1 to 2 years of experience working in any department at a Lowe’s retail store.
• 1 to 2 years of supervisory experience in any field, including directing,…