Administration Manager

Location: On-site at Bowling Green, KY

Department: General Management / Administration

Reports to: Head of General Management

Job Type: Full-Time

We are seeking an organized, hands-on Administration Manager/Supervisor to lead expatriate employee supports and key administrative operations. This role oversees accommodation, local transportation and essential daily living arrangements, with particular emphasis on supporting groups of expatriate employees during project startup. The Manager/Supervisor anticipates needs before employees arrive, coordinates local vendors and internal teams, and ensures reliable, cost-effective support for project execution and production readiness.

Fluency in Mandarin Chinese and English, together with a strong understanding of everyday life and local services in the United States, is essential.

• Expatriate support planning: Develop coordinated accommodation, transportation and daily living support plans based on employee arrival schedules, staffing levels and shifts; adjust resources as project needs change.
• Housing management: Coordinate apartment sourcing, lease approvals, move-ins and move-outs, furnishings, utilities, internet and repairs; maintain accurate occupancy, inventory and key records.
• Travel and daily logistics: Arrange airport transfers, commuting, business travel and related employee services, including flights, hotels, travel insurance and access to everyday necessities; monitor service quality and costs.
• Arrival and settling-in support: Assist employees with phone service, Social Security number applications, bank account setup and medical appointment coordination; help employees navigate local services and elevate urgent concerns appropriately.
• Project startup support: Prepare temporary offices and essential living facilities before teams arrive; work closely with Project, Production, HR, Procurement and Finance to resolve administrative issues.
• Procurement and vendor management: Consolidate administrative requirements, obtain and compare quotations, coordinate approvals and contracts, verify service delivery and prepare payment documentation in accordance with company procedures.
• Vehicles and administrative assets: Oversee vehicle assignments, maintenance, registration, insurance renewals and site access permits; maintain accurate records for vehicles, furnishings and administrative equipment.
• Priority administrative activities: Organize visitor reception, meetings and employee events; coordinate assigned cross-functional initiatives and track actions through completion.
• Employee service coordination: Work with HR, EHS and insurance contacts to support medical assistance, incident documentation and claim reporting as assigned.
• Records and cost control: Maintain confidential files, contracts, service records and renewal reminders; reconcile invoices, monitor spending against budgets and recommend practical improvements.
• Administrative team and service management: Direct assigned administrative support personnel and coordinate vendors; establish clear service request, repair and handover procedures and ensure timely resolution of outstanding issues.
• Other assignments: Perform other duties and special projects assigned by management in support of business needs.

• Fluent spoken and written Mandarin Chinese and English, with the ability to independently handle business correspondence, telephone calls, vendor discussions and employee communication.
• Substantial firsthand experience living and working in the United States, preferably gained over several years, with practical knowledge of local housing, transportation, banking, healthcare access and service providers.
• At least 3 years of relevant experience in…