Sales Compensation Analyst, Systems & Operations

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.

Job Summary

The Sales Compensation Analyst, Systems & Operations is a hands-on member of the Sales Compensation team, cross-trained across the team's core operational areas — system administration (Callidus/SAP Commissions), payment processing, accruals and reconciliation, and seller support. Because system automation doesn't cover every scenario, this role also requires strong hands-on Excel skills to independently calculate, validate, and reconcile commission and incentive payments, build supporting models, and produce audit-ready backup when the system output needs to be checked, corrected, or replicated manually.

The analyst ensures the accuracy and integrity of compensation data end to end and provides reporting and analysis that supports sales, finance, and executive leadership, with a keen eye toward opportunities for process improvement and ways to automate manual work.

Serve as operational point of contact for the Callidus (SAP Commissions) platform, acting as backup system administrator and managing the day-to-day relationship with the implementation partner. Set and lead recurring meetings with internal stakeholders on system deliverables, timelines, and open items. Maintain and prioritize tracking of all Callidus configuration updates, enhancements, and defect resolutions; produce routine status reports and elevate risks proactively.

Test all system updates for completeness and accuracy prior to production deployment; document and communicate defects with resolution timelines. Manage the annual implementation partner budget; reconcile vendor invoices against contracted deliverables and elevate anomalies to leadership. Oversee the Salesforce intake queue for Account, Opportunity, and compensation-related data updates; maintain SOPs, governance approval levels, and intake procedures. Contribute to the ongoing design and improvement of compensation processes, systems, plan structures, and quota/modeling tools.

Independently calculate, validate, and reconcile commission and incentive payments in Excel when system logic cannot fully automate a scenario, ensuring every payout is accurate and audit-ready. Build and maintain Excel-based models and calculators to test plan designs, quota structures, and edge cases before they are configured in Callidus. Execute daily data intake audits to verify completeness and accuracy of feeds into Callidus;

identify, document, and resolve data defects and processing delays with upstream teams. Produce the monthly accrual file for Accounting & Finance, and extract commission calculations for management, executive, and HR payout approval. Lead compensation audit workflows for specific sales representatives, and complete ad-hoc audit requests in partnership with the legal team.

Build and maintain performance-versus-goal tracking and KPI reporting using data from Salesforce, the data warehouse, and Callidus. Build Annual Comp Structure & Plan documents in partnership with Sales and Sales Operations leadership. Produce performance reporting on sales initiatives and programs (promotions, new customers, program ROI) and…