Lead Product Manager - Identity & Access Management

## Lead Product Manager - Identity & Access Management Apply:
Remote Nationwide:
Full time:
Posted Today:
R-430700#
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** The Lead Product Manager is responsible for the strategy, roadmap, and execution of omni-channel External Identity and Access Management (XIAM) capabilities. This role leads the product lifecycle from discovery and prioritization through launch, adoption, optimization, and modernization, with accountability for secure, consistent, and low-friction identity experiences across digital channels and business areas.
The role serves as the connective product leader across Insurance, Center Well, Go365, Care Plus Health Plans, technology, architecture, security, operations, compliance, analytics, and experience teams. The Lead Product Manager maintains and prioritizes the integrated XIAM product backlog, resolves cross-portfolio dependencies and tradeoffs, and ensures delivery aligns to enterprise strategy, customer needs, regulatory obligations, and measurable business outcomes.
The portfolio includes capabilities such as registration, sign-in, multifactor authentication, account recovery, identity verification and proofing, federation and single sign-on, authorization, profile and access management, and the modernization of shared identity platforms and journeys.
** Key Responsibilities
**** Product Strategy and Vision
*** Define and communicate a clear XIAM product vision, strategy, and multi-year roadmap aligned with enterprise and business-area priorities
* Establish an omni-channel approach that creates consistent identity and access experiences while accommodating the distinct needs of Insurance, Center Well, Go365, Care Plus Health Plans, and other enterprise partners
* Translate customer needs, business strategy, security priorities, regulatory requirements, operational constraints, and technology considerations into actionable product plans
* Align initiatives to Humana's strategic measures to deliver customer and operational value, differentiate through trusted experiences, and grow through scalable modern capabilities
** Integrated Backlog and Roadmap Management
*** Own, maintain, and continuously prioritize the integrated omni-channel XIAM product backlog across business partners, domains, platforms, and customer journeys
* Ensure Epics and Features clearly communicate business value, scope, dependencies, risks, testing needs, measurable acceptance criteria, and intended outcomes
* Balance enterprise capabilities, business-area commitments, modernization work, security and compliance needs, production health, and technical enablement when making priority decisions
* Partner with delivery teams to maintain backlog readiness, sequence work across planning increments and roadmaps, and make transparent tradeoff decisions when capacity or dependencies change
* Provide clear visibility into roadmap status, decisions, risks, funding needs, milestones, and value realization
** Cross-Portfolio Leadership and Collaboration
*** Build strong working relationships across Insurance, Center Well, Go365, Care Plus Health Plans, and enterprise shared-service teams
* Create a consistent engagement model for intake, discovery, prioritization, planning, delivery, launch readiness, and post-launch optimization
* Facilitate alignment among product, engineering, architecture, security, operations, compliance, analytics, design, testing, and external business stakeholders
* Resolve cross-team dependencies and competing priorities while keeping decisions anchored in customer impact, enterprise value, risk, and strategic alignment
* Serve as the primary point of accountability for product direction, backlog prioritization, stakeholder communication, and value…