Cage​/PC Overnight Supervisor

BIG BENEFITS OF WORKING AT THE MINT

• Weekly pay
• Competitive Medical benefits
• Fully paid Dental and Vision plans
• Fully paid Company Life Insurance
• 401K with Company Match
• PTO
• FSA/HSA

We have BIG FUN!

Provides shift to shift oversight of the Cage operation in the absence of the Cage Manager.

The Cage Supervisor assists in the workflow of the Cage in support of the Cage Manager to ensure a positive guest experience and the compliance with department and property policies and procedures as written.

• Consistently communicates operational information and updates based on shift worked to keep all Cage management informed.
• Reads all internal memos and huddle sheets before the shift to stay informed and conducts Team Member huddles at the request of the Cage Manager.
• Ensures the proper opening, closing, and balancing of all Cage assets and communicates any issues or concerns immediately with the Cage Manager and/or the Director of Cash Operations.
• Assists the Cage Manager, by conducting transaction verifications to avoid discrepancies, and ensure procedural compliance.
• Recommends procedural changes to the Cage Manager when necessary and assists in the communication of any updates/changes with all Team Members.
• Addresses machine and/or equipment and/or software malfunctions and reports any discrepancies to the Cage Manager and/or Director of Cash Operations immediately. May conduct minor repairs only to ensure workflow.
• Possesses a thorough knowledge of cage equipment operation and assists Team Members in the absence of the Cage Manager.
• In the absence of the Cage Manager will contact Human Resources for assistance with missing name tags to ensure compliance with company appearance standards.
• Advises the Cage Manager and/or Director of Cage Operations of any noted infractions of the appearance standards.
• Responsible and accountable for compliance with all key control standards while on duty. Immediately reports any issues, concerns, or needs for assistance to the Cage Manager and/or the Director of Cash Operations.
• Provides training to other Team Members at the request of the Cage Manager and/or the Director of Cash Operations.
• Executes the shift schedule as provided by the Cage Manager shift to shift.
• Informs Cage Manager and/or Director of Cash Operations of any infractions of company or department policies and/or procedures immediately.
• To provide BIG Service to internal guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
• The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.
• The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner.
• The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
• Maintain regular attendance at scheduled shift and staff meetings.
• Maintain professionalism and a friendly and approachable demeanor throughout the workday.
• Maintain all appearance standards in accordance with established uniform and appearance guidelines.
• Inform manager on duty of any irregularities and unusual situations when they occur.
• Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast‑paced environment.
• Is honest in all interactions and displays a high degree of integrity.
• Ability to work independently with little to no supervision or as part of a team is required.
• Must be and remain compliant with all legal or company regulations for working in the industry.

Self‑motivated individual with a desire to professional develop and grow with the company. Able to work side by side with Team Members and assist with workflow at the request of or in…