Front Office Coordinator - Marietta

Alliance Spine and Pain provides life-changing pain relief for chronic pain patients.

Our team consists of a diverse practice of medical providers, administrative professionals, and supporting staff who help our patients live fuller, more functional, and fulfilling lives.

The workplace culture at Alliance is goal-oriented and family-centered. We pride ourselves on our community involvement and having fun outside of the office. Not only do we care for our patients, but we care for our co‑workers and their families too.

Location: Marietta, GA

Job : 5688

# of Openings: 1

Routinely recognized by Atlanta Magazine as the best in their field, Alliance Spine & Pain’s award‑winning physicians are searching for a Front Office Coordinator to join one of their JCAHO‑certified ambulatory surgery center teams where staff enjoy the perfect blend of work and play featuring a highly competitive base compensation, a generous 401(k), a full range of healthcare benefits, ample paid time off and eight (8) paid holidays.

This is full‑time position that offers a great benefits package!

Responsible to participate in patient care ensuring that all duties assigned are done in an efficient and professional manner. Responsible to check in all patients, verify appointment reminders and prepare charts for the following day.

• Greets patients coming into the clinic and applies armbands after verifying identity
• Creates wristbands, prints demographic sheets/chart preparation for the next day
• Changes patient status to “Patient Paperwork Status” in the schedule once they sign in
• Gives each patient a Pain Questionnaire sheet to fill out
• Asks for  Insurance card verification from each new patient every visit
• Ensures accuracy of patient demographics and insurance information in EMR
• Inputs ALL information from new patient packets into patient demographics
• Assists in answering phones
• Collects co‑pays and balances as directed by Financial Counselor and “Co-Pay Sheet”
• Assists in scanning, if needed
• Ensures insurance selection in EMR matches the Payor /Claims address on the
• Completes follow up calls 48-72 hours after procedures
• Completes batching process at the end of each business day.
• Other duties as assigned

• Warmly greets patients coming into Clinic
• Prints all patient charts for next day
• Changes patient status to “Arrived” on schedule once they sign in
• Asks for  Insurance card verification from each new patient and once a year
• Ensures accuracy of patient demographics and insurance information in EMR
• Inputs ALL information from new patient packets into patient demographics
• Assists in answering phones
• Provides patient with directions and answers patient questions as able Calls to confirm next day appointments
• Schedules patient clinic appointments as requested
• Collects co‑pays and balances as directed by Financial Counselor and “Co-Pay Sheet”
• Adheres to Front Office Policies and Procedures
• Assists in Scanning if needed
• Ensures insurance selection in EMR matches the Payor  insurance cards
• Verify that each patient has received their daily appointment reminder
• Chart Preparation:
• Prepare the clinic chart for each patient for the following day by making sure each packet contains the following: check‑in packet, MRI, last office note, last UDS results and the patient’s medical summary

High School diploma or GED required. Six months’ medical office experience required. Must possess PC proficiency with a working knowledge of Microsoft Office and eClinical. Strong data entry skills. Strong customer service skills. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients and others. Ability to work independently with detail and accuracy.

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several variables. Ability to effectively give and receive information from patients, providers and other ASPC employees.

The physical demands described here…