Manager, Domain Consulting

Company Description Our Mission

At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real‑time problem‑solving, stronger relationships, and the kind of precision that drives great outcomes.

As the Inside Domain Consulting Manager (iDCM), you will be the business owner and technical leader for your team of Inside Domain Consultants supporting the commercial business. This role is an evolution of the traditional Sales Engineer Manager, aligning leadership to best serve our customers by understanding their environment, providing solution guidance, and ensuring they realise the value of their investment with Palo Alto Networks.

You will partner closely with sales leadership to develop programs and drive regional revenue growth. Your expertise and mentorship will keep your team ahead of the latest cyberthreats. As the technical leader for your region’s go‑to‑market strategy, you will guide your team in defining innovative technical solutions that secure customers' key business imperatives. You will be proficient in delivering executive‑level presentations and discussions, evangelising our industry leadership to establish Palo Alto Networks as the preferred cybersecurity partner for your customers.

• Team Leadership & Development:
  • Recruit, hire, and develop new Inside Domain Consultants, actively building a bench of top‑tier talent.
  • Develop, coach, and manage your team’s performance with clear, specific, and actionable feedback.
  • Define, create, and monitor individual development plans for your team members to develop into field Solutions Consultants and Domain Consultants.
  • Drive a culture of excellence, collaboration, continuous learning, and a growth mindset within your team.
• Business & Sales Alignment:
  • Partner with sales counterparts to develop a technical strategy that accelerates growth, identifying key verticals, markets, and solutions for your region.
  • Act as a business owner by driving value and solutions‑selling methodologies within your team.
  • Understand Palo Alto Networks’ strategy and products, serving as the technical leader for your region’s go‑to‑market success, quota attainment, and customer satisfaction.
• Technical Excellence & Execution:
  • Lead and coach your team on successful technical validation efforts, including Proof of Value (POVs), to ensure technical wins.
  • Supervise Technical Resource Request (TRRs) in assigned region.
• Cross‑Functional
  
  Collaboration:
  
  
  • Build and leverage cross‑functional relationships with Technical Assistance Center (TAC), marketing, and Professional Services (PS) to drive strategic projects.
  • Act as an escalation point for pre‑sales issues and collaborate with post‑sales teams to ensure resolution.
  • Work with product management and marketing to provide feedback on new feature requests and product improvements based on customer insights.
• Strategic Initiatives:
  • Drive strategic projects to scale the technical sales motion (TSM).
  • Maintain and update the Technical Engagement Process, including organisational charts and strategic processes.
  • Drive team collaboration and knowledge sharing, contributing to the Commercial SE Resource Center.
  • Travel as needed to engage with large accounts and high‑stakes deals.

• Proven experience in a pre‑sales System Engineer Manager or a similar people leadership role with a coaching‑first approach. First‑time manager acceptable for strong internal candidates with strong coaching and business acumen.
• Deep industry knowledge of security product market trends and an awareness of Palo Alto Networks’ roadmap and technology development efforts.
• Solid understanding of and experience…