Network Administrator

Own Your Future at Pan-Oston
100% Employee-Owned
• Bowling Green, KYAt Pan-Oston, you’re more than an employee — you’re an owner. For over 50 years, we’ve built retail solutions for some of North America’s biggest brands while building careers people are proud of.

Why Join Us?

Employee Ownership (ESOP) – Share in the company’s success

Work-Life Balance – Flex time for life’s important moments

Family-Focused Benefits – Childcare assistance & family coverage

Career Growth – Tuition reimbursement & advancement opportunities

Supportive Culture – A team built on respect, community, and integrity

Growing Company – Backed by a $10M facility expansion in Bowling Green Benefits Include Competitive Pay Health Insurance FREE Dental & Vision for Employee & FamilyPTO, Sick Days & Paid Holidays Paid Volunteer Time Employee Assistance Program Gym Membership Discounts Build More Than Products — Build a Career You Can Own.

Now Hiring:

NETWORK ADMINISTRATOR Position Summary The Network Administrator provides hands-on support for Pan-Oston’s network, servers, and day-to-day IT infrastructure, helping maintain reliable and secure operations across office, warehouse, and manufacturing areas. The role works closely with the Manager of IT & Business Applications, other staff, and outside service providers to troubleshoot issues, maintain systems, and support improvements.

Key Responsibilities — Network & Infrastructure Support, maintain, and troubleshoot wired and wireless networks, switches, firewalls, VPNs, DNS, DHCP, and related connectivity.

Monitor network and system availability; investigate outages, resolve common performance issues, and escalate complex problems as needed.

Assist with Windows Server maintenance, updates, virtualization, storage, and planned infrastructure upgrades.

Support reliable network connectivity for office, warehouse, manufacturing, and approved third-party systems.

Systems Administration & User Services Perform routine Active Directory administration, including user accounts, security groups, permissions, and basic Group Policy support.

Assist with troubleshooting on-premises Microsoft Exchange email, mobile connectivity, and related services alongside vendors or the MSP.Provide technical support for computers, printers, connectivity, and infrastructure-related requests; communicate progress and resolution.

Help maintain IT asset records, perform equipment replacements, and identify routine hardware or software needs.

Security, Backup & Business Continuity Follow established security procedures for patching, endpoint protection, access controls, and reporting suspected vulnerabilities.

Monitor backup results, report failures, and assist with file or system restores and recovery testing.

Support incident response, approved changes, and recovery procedures under the direction of IT management.

Documentation, Vendors & Operational Discipline Maintain practical, up-to-date network diagrams, equipment lists, system configurations, and basic troubleshooting procedures.

Record support requests, changes, and resolutions in the designated ticketing or documentation system.

Work with the managed service provider, internet/telecom providers, vendors, and internal departments to resolve technical issues.

Share knowledge and document recurring tasks so systems can be supported during absences and transitions.

Minimum Qualifications Associate degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience; bachelor’s preferred2–4 years of experience in IT support, network administration, or systems administration.

Strong working knowledge of Windows operating systems, Windows Server, Active Directory, and common network services such as DNS, DHCP, VPNs, switches,…