Business Services Officer

441 N. Ellsworth Rd. Box Elder| Full-Time (40 hours/week)

Are you a relationship-focused lending professional who enjoys working with businesses, analyzing financial information, and helping members find the right financial solutions? Do you thrive on building strong relationships while using sound judgment to make informed lending decisions? You might be just who we need.

Sentinel Federal Credit Union is looking for an experienced and knowledgeable Business Services Officer to join our Business/Commercial Lending team. In this role, you will serve as a primary contact for members with business lending and depository needs while developing and expanding relationships with both current and potential members.

This position offers the opportunity to make a meaningful impact through business development, commercial lending, relationship management, and portfolio oversight. You'll work closely with members and lending professionals to evaluate credit opportunities, structure loans, maintain strong relationships, and support the continued success of our Business/Commercial Lending team.

If you enjoy connecting with people, solving complex financial challenges, and using your lending expertise to help businesses succeed, this may be the right opportunity for you.

• Starting pay $65,000-$120,000/year plus bonus incentives

At Sentinel, our core values are what guide how we work, support one another, and serve our members. As an organization, we are Sentinel STRONG
, and in this role, you will help promote those values every day.

by building strong relationships with business members and providing responsive, knowledgeable, and personalized service that helps meet their lending and financial needs.

by providing reliable guidance, following through on commitments, maintaining accurate loan documentation, and making sound lending decisions that members and the Credit Union can depend on.

by developing professional relationships with members, business partners, coworkers, and community contacts through clear communication, collaboration, and a genuine understanding of their needs.

by taking responsibility for the success and quality of your business relationships and commercial loan portfolio, proactively addressing concerns, following through on commitments, and looking for opportunities to improve.

by adapting to changing member needs, market conditions, lending standards, and business opportunities while remaining responsive and solutions-focused.

by protecting the financial health of Sentinel and its members through responsible lending practices, thoughtful risk assessment, sound credit decisions, regulatory compliance, and careful management of the commercial loan portfolio.

We invest in our people because when our employees thrive, our members do too.

• Medical, Dental & Vision Insurance
• Dependent Care & Medical Flex Spending Accounts
• Life Insurance & Long-Term Disability
• Employee Assistance Program (EAP)

• 3 weeks of paid time off per year
• Paid holidays & personal days
• Paid volunteer hours
• Inclement weather pay

• Paid professional development and networking opportunities
• Mentorship program
• Professional book reimbursement
• Strong commitment to internal promotion and career growth

• Develop new business banking opportunities and relationships through community involvement, networking, and exceptional service to current and potential members.
• Serve as a trusted resource for members with business lending and depository needs.
• Collect, evaluate, and analyze commercial loan requests involving a variety of corporate and financial structures to determine eligibility and appropriate loan structure.
• Work directly with applicants to negotiate loan structures, including fees, repayment options, and other credit terms.
• Manage and monitor an existing commercial loan portfolio to help maintain asset quality and strong member relationships.
• Maintain accurate and up-to-date member files, including financial statements, tax returns, and required loan documentation.
• Participate in the collection process for commercial loans and work to develop revised repayment terms when appropriate.
• Prepare and present commercial credit memorandums to the Loan Committee, Chief Lending Officer, or CEO.
• Partner closely with Credit Analysts, Loan Processors, and other lending team members to…