Front Desk Receptionist

Our client is a residential homeowners association (HOA) community seeking a friendly, professional, and organized Front Desk Receptionist to support daily operations and provide excellent customer service to residents, guests, and vendors.

Join a welcoming residential community where you'll play an important role in creating a positive experience for residents and visitors. This position offers a professional work environment, consistent daily responsibilities, and the opportunity to build relationships within the community.

• Greet residents, guests, and vendors in a friendly and professional manner.
• Answer incoming phone calls, respond to emails, and direct inquiries appropriately.
• Assist residents with general questions, requests, and community information.
• Monitor visitor access and maintain accurate guest and vendor logs.
• Coordinate package deliveries, incoming mail, and resident notifications.
• Assist HOA management with scheduling, administrative tasks, and recordkeeping.
• Communicate community announcements, updates, and maintenance notices.
• Maintain a clean, organized, and welcoming front desk and lobby area.
• Address resident concerns professionally and escalated issues to management when necessary.

• Previous experience in reception, customer service, hospitality, or administrative support preferred.
• Strong communication and interpersonal skills.
• Professional appearance and friendly demeanor.
• Excellent organizational skills and attention to detail.
• Comfortable using computers, email, and Microsoft Office.
• Ability to multitask and handle resident inquiries efficiently.
• Dependable, punctual, and capable of working independently.
• Previous experience in an HOA, condominium, or residential community is a plus.