Business Office Representative Clerk, Part-Time - Specialized Outpatient Surgery Center

Business Office Representative Clerk, Part-Time – Specialized Outpatient Surgery Center

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

We believe health care is about people
—the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

What sets SCA Health apart isn’t just what we do, it’s how we do it
. Each decision we make is rooted in seven core values
:

• Clinical quality
• Integrity
• Service excellence
• Teamwork
• Accountability
• Continuous improvement
• Inclusion

Our values inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

$16.00/hr – $23.00/hr

• Schedule surgeries in the computer system, input pertinent information, and handle calls from physician offices regarding scheduling patients or surgeries.
• Answer calls in a pleasant manner and address physician office and patient needs expeditiously; take messages and transfer calls to other departments when necessary.
• Perform pre-registration and obtain authorization from the physician’s office prior to scheduled surgery; complete necessary paperwork and use the computer system to generate information for surgical/special procedures.
• Maintain a log of cancelled appointments.
• Perform various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms and retrieving faxes as needed.
• Maintain a clean and orderly surgery scheduling area.
• Verify all scheduled cases as soon as possible.
• Contact patients with financial responsibility immediately, inform them of the center’s payment policies, and offer payment options if necessary.
• Document all insurance verification and patient calls clearly in the patient’s account.

• High school diploma or equivalent required; associate degree or equivalent preferred.
• Minimum three years of healthcare experience and at least one year in surgery scheduling procedures preferred.
• Ability to work independently and as part of a team.
• Basic knowledge of surgery scheduling, receptionist and registration responsibilities; ability to handle stress.
• Flexibility with hours; willing to work any shift that needs coverage.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Health Care Provider
• Industry: Hospitals and Health Care

We offer a comprehensive benefits package that includes medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit our benefits page to learn more.