Leasing Manager

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.

Basic daily responsibilities include but are not limited to:

• Keeping a high level of service in mind with every task while resolving conflict to benefit all concerned parties
• Mentoring, motivating and encourage team as well as new leasing consultants.
• Provide feedback and train on deficiencies of team members
• Provide weekly/daily leasing goals (this can be based on the monthly plan or the Marketing Plan) with Property Manger
• Communicate company procedures to leasing team to ensure that deadlines and goals are met regarding application paperwork, and lease documentation.
• Train leasing team on On-Line leasing guidelines.

• Monitor Delinquency: (Post rent, ACH forms, 3-day notices, contact residents with outstanding balances daily, Assist PM with knocking on doors)
• Process move ins when PM not on site
• Help ensure apartment is ready for all residents to move-in on agreed date.
• Assist in the daily operation of property managers needs
• Files. Approve prior to manger to ensure they are in order according to lease file checklist
• Maintain accurate monthly commission records on leases and renewals for bonus purposes.
• Responsible for Property when PM is not on site (move-outs, inspect apartments, FAS, ordering maintenance supplies, staff meetings, etc.)

• Handle applicant files and submit to regional manager for approval as needed.
• Monitor that all applications are processed timely and that all files have necessary forms.
• Oversee all Follow up on Prospects on a daily basis
• Oversee the on line leasing and insure that the team is not losing them from being non responsive.
• Assist in monitoring renewals in a timely manner.
• Distribute and follow-up on renewal notices.
• Manage the file process to insure that the files are getting processed timely and getting to regional manager for approvals if needed. As well as notifying prospect of approval or denial and then confirming move in date and reserved elevator time if needed.
• Type lease and complete appropriate paperwork and input information in One Site System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures.
• Assisting with all inspections of move in apartments to insure quality of apartment meets the TRG standards.
• Double-close on all traffic when available
• Oversee the follow up efforts and insure that the follow up is being done and managed in one-site
• Oversee the coordination of all move in’s, insuring that elevators, carts are available for residents.
• Ensure the orientation process for all move ins are done (Insuring that we are doing the inspection with the new resident)
• Shadow tour team members periodically to ensure proficiency and knowledge
• Immediately record all telephone and in-person visits on appropriate TRG Management reporting systems.
• Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to a sister community to meet prospect’s needs.
• Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
• Overseeing closing of traffic – Helping to close, training & knowing when to reach out for additional training help.
• Inspect models and available “market ready units”, communicate related service needs to the Property Manager or…