Operations Associate - Boynton Mall
Listed on 2026-01-01
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Operations Associate – Boynton Beach Mall
Operations Associate at JCPenney is an early morning role that creates an outstanding customer experience by performing store operations functions prior to opening.
Primary Responsibilities- Customer Service – Assist customers quickly while maintaining a fast pace.
- Pricing & Signing – Change ticket prices and sign merchandise efficiently.
- Store Replenishment – Restock merchandise on the sales floor to ensure styles and sizes are available.
- Merchandise Receipt – Work with co‑workers to unload truck and prepare merchandise in the backroom.
- Backroom Standards – Keep the stockroom safe, clean, and organized.
- Omnichannel – Contribute to Buy Online Pickup in Store, Ship from Store, Order Delivery, Returns, and Shipping Online Orders.
- Merchandise Strategy – Execute leadership‑communicated plans for merchandise placement with efficiency and detail.
- Learning Environment – Absorb new information from training materials and peers.
- Results – Solve problems and make smart decisions that drive sales, profit, or customer service.
- Ownership – Provide great customer service; cooperate and build positive relationships.
- Intensity – Proactively find ways to improve the customer experience and take action with energy.
- Experience – 1–2 years retail experience.
USD $14.00/Hr – USD $17.50/Hr
Employment TypePart‑time
Seniority LevelEntry level
Job FunctionManagement and Manufacturing
BenefitsCompetitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) with company match, and an associate discount. Eligible associates receive eight paid holidays. All hourly associates scheduled on designated holidays receive additional compensation.
About JCPenneyJCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company serves customers where, when, and how they want to shop— from to more than 650 U.S. and Puerto Rico stores. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry and provides personal services including salon, portrait and optical.
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