Retail Sales Associate

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development

• Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
• tips
• Merit-based pay increases
• Complimentary service membership ( Bath, Ear Cleaning , Nail clip and Teeth Brushing once a month)

The Membership Sales Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

• Sales experience and confidence (membership sales are highly valued!)
• Customer service experience (retail, restaurant)
• Computer/ Technology proficiency
• A passion for dogs and dog health & wellness!
• Reliable transportation
• Willingness to work in a smoke-free environment

We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

• Drive membership sales through health and wellness education
• Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales
• add-ons, and retail sales
• Develop membership leads;
  Follow up with potential members
• Answer phone calls, schedule customer appointments, manage customer profiles and records
• Manage cash drawer – responsible for daily cash handling
• Manage customer expectations;
  Resolve customer concerns;
  Retain memberships
• Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable
• Perform other tasks and duties as assigned by the Scenter Manager