Utilities Meter Technician - III; Career Path Job Boynton Beach area,Florida USA,Trades / Skilled Labor

The purpose of this classification is to respond to customer requested disconnect and reconnects and assist with mechanical work in the repair and maintenance of water meters, utility billing processes and cross connection and control. Employees in this classification are eligible for noncompetitive career ladder promotion to Utilities Meter Technician II after meeting the established career ladder requirements.

The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification.

They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Reads and records consumption of residential and commercial water meters with mobile and hand-held reading devices or on work orders; verifies that readings are within parameters and troubleshoots problems related to meters and reading equipment.

Responds to customer service requests, not limited to: connections, disconnects, rereading meters, checking for leaks, etc. and may be required to respond to emergency callouts or assist the Field Operation crews with system repairs or other tasks.

Posts notices at physical locations in regard to billing, customer information, encroachment issues and perform work required to keep meter pits accessible. Performs disconnect for non-payments and locks the meter as appropriate due to delinquency of account.

Checks for unauthorized usage and illegal hook-ups. Records findings and reports to Lead or Supervisor. Assists with backflow and cross-connection control program by verifying and recording backflow device information and reporting suspicious activity.

Investigates water leaks at the meter to determine if issue is on city or customer side; informs customer or lead/supervisor of findings. Disconnect customer water as requested for necessary repair and/or maintenance work.

Maintains records of reads, work performed and materials used. Operates, maintains, and troubleshoots various equipment and tools associated with work activities, which may include electronic meters, laptop computers, tablets, automated meter infrastructure (AMI) programming units, command links, hand-held computers, hand tools, and other various supplies.

Answers general questions regarding billing or other utilities-related subjects; provides information to the public related to water meters and utility billing. Follows safety procedures, utilizes safety equipment, and monitors work environment to ensure safety of employees and other individuals.

Contributes to the efficiency and effectiveness of the department service to its customers by offering suggestions and directing or participating as an active member of a team. Assists higher level Field Technician staff as assigned.

High School Diploma or valid equivalent; and
Possess (or obtain within eighteen (18) months of hire) and maintain a Florida Department of Environmental Protection Level III Water Distribution License.
Possess (or obtain within fourteen (14) days of hire) and maintain a valid State of Florida driver’s license.

PREFERRED QUALIFICATIONS

Minimum Qualifications for education and experience must be met before consideration of the following

Preferred Qualifications:

Working knowledge and experience working in meter maintenance, utility customer service, or water distribution.

Effectively communicates with supervisor, employees, other departments, contractors, engineers, utility companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities,…