Low Voltage Service Technician; Security & Fire Alarm

Boynton Beach, FL

At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.

We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, Life Safety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.

Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We’re dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.

Life Safety Management is seeking an experienced Low Voltage Service Technician to join our Boynton Beach, FL team. This role is primarily focused on the service, troubleshooting, maintenance, and repair of commercial security systems, including access control, CCTV, and intrusion systems, while also supporting fire alarm service activities.

The ideal candidate will have a strong service background in electronic security systems and possess working knowledge of commercial fire alarm systems. This position requires excellent troubleshooting skills, a customer-focused mindset, and the ability to work independently in commercial environments.

• Service, troubleshoot, repair, and maintain commercial access control, CCTV, and intrusion alarm systems.
• Perform diagnostic testing and resolve hardware, software, and communication issues on security systems.
• Support service, testing, troubleshooting, and repair of commercial fire alarm systems.
• Respond to customer service requests and provide timely resolution of system issues.
• Identify system deficiencies and recommend corrective actions.
• Complete service reports, work orders, and required documentation accurately and on time.
• Communicate effectively with customers before, during, and after service visits.
• Coordinate with project managers and schedulers regarding job status, material needs, and service requirements.
• Support system upgrades, device replacements, and minor installations as needed.
• Participate in after-hours support and on-call rotation as required.

• Minimum of 3 years of experience servicing commercial low-voltage systems.
• Strong troubleshooting experience with one or more of the following:
  • Access Control Systems
  • CCTV / Video Surveillance Systems
  • Intrusion Alarm Systems
• Working knowledge of commercial fire alarm systems, including troubleshooting and basic service activities.
• Experience with security platforms such as Lenel, Avigilon, Genetec, Software House, Brivo, Honeywell, DSC, Bosch, or similar systems preferred.
• Ability to diagnose and resolve wiring, network, power, and device-related issues.
• Familiarity with NFPA 72 and general life safety system requirements.
• Ability to read blueprints, wiring diagrams, and technical documentation.
• Strong customer service and communication skills.
• Self-motivated with the ability to work independently.
• Proficiency with computers, mobile devices, and manufacturer software tools.
• Ability to meet company driving eligibility requirements,…