Fitness Manager

Overview

EōS Fitness is bold, upbeat, and motivating in both our fitness routines and work environment. Core

Purpose:

Create loyal, lifelong fans and exercise practitioners. Core Values:
Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Build a cohesive Personal Training (PT) team, ensure a healthy pipeline of clients, and that those clients and other members receive an exceptional fitness experience.

• Achieve sales targets month-over-month, driving membership growth, and ensuring the team meets or exceeds set goals for new personal training agreements, client retention, and overall revenue generation.
• Collaborate with the membership sales team to support new member onboarding, driving sales initiatives, and establishing a smooth transition into the club experience.
• Hire, train, schedule, and supervise staff members, including Personal Training Managers, Assistant Fitness Managers and Personal Trainers.
• Manage the payroll process for Assistant Fitness Managers and personal trainers to ensure team members are paid correctly and in a timely manner.
• Effectively communicate goals, expectations, and procedures to the other department leaders and staff members, ensuring everyone understands their roles and responsibilities.
• Ensure all fitness staff have appropriate certifications and training such as CPR, First Aid, personal trainer certifications.
• Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement.
• Ensure high‑quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
• Ensure compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well‑being.

• 2 years of management experience; fitness/personal training management is a plus.
• 3–4 years of customer service experience.
• Personal Training sales experience is highly preferred.
• Prior experience or strong interest in the fitness industry.
• Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
• Excellent relationship building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record‑keeping skills.
• Excellent MS Office skills.
• And, of course, someone who embraces our Core Values!

• Must successfully pass background check.
• CPR certification required within 30 days of hire.
• Must have valid PT certification.
• Previous sales experience required.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to access and operate the Company computer system including preparing documents, entering data into computer system, reading reports from a computer database or email system.
• Ability to bend routinely and repetitively to lift more than 40 lbs.

Salary Pay Range: $58,656—$60,008 USD

• Variable income opportunities including commission and bonus
• Post training increase

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and plus one family member.
• Discounted Personal Training, and merchandise – including supplements.
• Employee referral program.
• Daily Pay offered – access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group Health, dental, vision, Supplemental Life,…