Academic Services Coordinator

* This position is not eligible for sponsorship.*

Position Information

Announcement Number

Announcement Number STAFF - VA - 27138

For questions regarding this position, please contact:

The Academic Services Coordinator is a critical member of the Department of Education within the College of Education, Health and Human Development, serving as the initial point of contact for students and the public. This role manages the undergraduate and some graduate programs, provides comprehensive administrative, technical, and customer service support, and assists faculty in delivering outstanding educational opportunities to students at Montana State University.

Position Number

Position Number 4M0789

Department

Department Education

Division

Division College of Education, Health & Human Development

Appointment Type

Appointment Type Classified

Contract Term

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA

FLSA Non-Exempt

Union Affiliation

Union Affiliation FOCUS-MFPE

FTE

FTE 1.0

Benefits Eligible

Salary $21.99 per hour, commensurate with experience, education, and qualifications

Contract Type

If other, please specify

Recruitment Type

Recruitment Type Open

General Statement

The mission of the Department of Education is to prepare highly qualified professional educators and administrators through exemplary campus and distance-based programs and field placements in quality public and private schools. In addition, the department contributes to the state of Montana and the nation through the faculty's active research and outreach efforts.

Duties and Responsibilities

• Coordinates key aspects of undergraduate programs, including student registration, course prerequisite checks, records management, Degree Works exceptions, and scholarship awarding processes.
• Work with the Department Head, Director of Teacher Education Program, and Program Leaders to develop and update semester-by-semester course schedules
• Compiles and analyzes data related to enrollment, courses, and curriculum.
• In collaboration with the Director of Alternative Pathways, support MAT student registration and application processes.
• Organize, coordinate, and maintain course schedules for all initial licensure teacher preparation and graduate programs within the Department of Education.
• Coordinate and maintain undergraduate academic catalog entries for all initial licensure programs
• Provides guidance on department and university policies and procedures in conjunction with various campus partners
• Prepare and submit course scheduling requests room assignments, as well as performs section management in collaboration with the Registrar’s Office
• Coordinates with departmental colleagues, the Dean's Office, and University Communications to develop newsletters, promotional materials, and departmental content, including website and social media updates.
• Plans and coordinates departmental events in collaboration with departmental and college colleagues
• Provides front-line customer service and daily office support. Maintains shared spaces and schedules as well as some department websites and listservs.

Required Qualifications – Experience, Education, Knowledge & Skills

• Progressively responsible administrative work experience, or an equivalent combination of relevant education and experience.
• Demonstrated experience in customer service and working with constituents from all backgrounds.
• Demonstrated experience organizing and prioritizing multiple work assignments, meeting deadlines, and exercising adaptability with a high degree of accuracy.
• Advanced proficiency in Microsoft Word and Excel, Outlook, and computer databases.

Preferred Qualifications – Experience, Education, Knowledge & Skills

• Bachelor's degree…