IT Field Support Technician_Bozeman

IT Field Support

Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor, the Field Specialist will perform a variety of hardware-focused, break‑fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities, and may be required to use moderately complex analytical skills and make decisions based on established guidelines.

• Communicating clearly in written and verbal form
• Accepting and delivering all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Providing customer break‑fix support for designated equipment
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

• Typically requires technical school certification or equivalent and 1‑2 years of relevant experience
• Ability to drive yourself to client locations
• Ability to lift and/or move various computer equipment up to 50 lbs
• Valid driver’s license
• Reliable transportation with valid registration and adequate insurance (additional requirements may exist if offer of employment is extended)
• Must own a basic repair tool kit

$40 per call / $5 per call per diem

Dell/Lenovo paid certification training

Entry level

Full-time

Information Technology

Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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