Housekeeping Supervisor

Housekeeping Supervisor at Element Bozeman

Base pay range: $22.00/hr - $23.00/hr

Element Bozeman - Housekeeping Supervisor. Assists in supervising housekeeping personnel, cleans and inspects hotel guestrooms, bathrooms, corridors, lobbies and completes laundry by performing the following duties.

• Cleans guestrooms, bathrooms, corridors, lobbies, and laundry as needed or assigned.
• Assigns work to housekeeping personnel when the Executive Housekeeper is absent.
• Assists in training/developing personnel in housekeeping duties, safety, and KHC policies/procedures.
• Communicates regularly with the Front Desk on status of room inventory and updates front desk system as necessary or allowed.
• Ensures guest satisfaction through quick attention to questions, concerns, or problems.
• Communicates needs for room supplies, furniture/room renovation or replacements, and room maintenance.
• Examines carpets, drapes, and furniture for stains, damage, or wear. Assists in planning carpet shampooing, turning of mattresses, and spring/fall extensive cleaning.
• Checks and counts linens and supplies.
• Records inspection results and notifies cleaning personnel of inadequacies.
• Assists Executive Housekeeper in the proper storage and security of all housekeeping room keys.
• Assists with guest lost and found items.

• Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property-specific guidelines/standards. These policies include dress code, safety, and performance standards.
• Employees must maintain a professional image and report to work as scheduled.

• Indirectly supervises 1-30 employees when the Executive Housekeeper is not present.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include assisting in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

• Ability to read and interpret documents such as safety rules, operating/maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence. Ability to respond to complaints or inquiries from groups of managers, customers, employees, and the general public.
• Ability to communicate effectively before groups of customers or employees in person, via telephone or in writing.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, volume, basic weight, and decimals.
• Ability to count, add, multiply, and calculate change using American units of money.

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving variables in standardized situations.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle, grasp or type; and stoop, kneel, crouch, bend or twist. The employee frequently is required to reach with hands and arms; talk or hear; smell; and to push, pull or lift over 10 pounds. The employee is occasionally required to sit and climb or balance.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth…