Operations Assistant

Description

One of the newest properties within the Noble House Hotels & Resorts collection
- The Hotel Baxter
- Bozeman's Crown Jewel - is a historic landmark built in 1929 and has long stood as Bozeman's gathering place and gateway to Montana. As a team member of the Hotel Baxter, you will be a steward of a Bozeman landmark where every interaction with the guests and community delivers great hospitality, genuine warmth, excellence without elitism, and luxury without pretension.

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us unique lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.

It is our pleasure to welcome you to your new family. This will be an exciting journey that you have signed up for. We will stumble together, laugh together, learn together and most of all grow together. It takes a fully engaged team for us to reach our common goal of offering our guests delicious seasonal ingredients in a warm welcoming atmosphere.

Operations Assistant

The Operations Assistant provides administrative, operational, and guest service support for Hotel Baxter. This entry-level position assists with office administration, guest engagement, marketing initiatives, team member programs, community outreach activities, and restoration-related projects. You will be involved with all aspects of the operation.

are organized, professional, service-oriented, and eager to learn. This position offers a unique opportunity to help support the restoration of one of Bozeman's most iconic landmarks while gaining valuable experience in the hospitality industry. You will use you your strong written, verbal communication skills along with your organizational skills in the following areas:

• Maintain calendars, schedules, records, filing systems & operational documentations
• Coordinate meeting logistics, agendas, and follow-up action items.
• Help ensure compliance with policies, procedures, and operational records
• Support day-to-day administrative functions related to building operations and restoration activities.
• Assist with vendor communications, project documentation, scheduling, and invoice tracking.

• Serve as a welcoming first point of contact for visitors, guests, vendors, contractors, and community members
• Answer incoming phone calls, emails, and general inquiries in a professional and hospitality-focused manner.
• Develop knowledge of Downtown Bozeman attractions, dining, shopping, and community resources to assist visitors and future hotel guests.
• Assist in maintaining a professional, organized, and guest-ready environment throughout public areas.
• Demonstrate a commitment to exceptional service and creating positive guest experiences.

• Assist with planning and coordinating employee appreciation activities, communications, training events, staff recognition programs, and team-building initiatives
• Support community-focused gatherings and public-space activations that align with Hotel Baxter's role as a Downtown Bozeman landmark
• Help coordinate seasonal décor, hospitality experiences, and public-space enhancements.
• Support marketing and social media efforts through content collection, storytelling, and promotion of company culture and historic preservation initiatives.

• Positive attitude,…