Medical Assistant; FTE – Family Practice – Bozeman

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006. And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage.

This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here.

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non‑physician providers. Our integrated organization consists of a multi‑specialty group practice and a 304‑bed hospital. About Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

We provide a comprehensive and competitive benefits package to all full‑and part‑time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. For more information or Magnet:
Commitment to Nursing Excellence. Billings Clinic is proud to be recognized for nursing excellence as a Magnet®‑designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re‑designation process happens every four years. To learn more.

• Ensure compliance with all mandatory organizational and departmental standards, including those related to employee, patient safety, and job performance.
• Maintain competency in organizational, departmental, and external agency standards related to the environment, patient care, and safety.
• Prepare exam rooms, equipment, and supplies based on patient needs and the specific type of examination or procedure.
• Assist with patient scheduling for appointments, diagnostic tests, treatments, procedures, and surgeries. Help with registration and co‑pay collection as necessary.
• Obtain and record patient medical histories, vital signs, and other relevant data.
• Assist with minor procedures and physical exams, ensuring proper documentation in the patient’s medical record.
• Collect and label laboratory specimens according to Billings Clinic policies and ensure proper handling.
• Administer basic vaccines to eligible patients aged 18 and older.
• Clean and disinfect clinical equipment following Billings Clinic’s infection control procedures and guidelines.
• Screen and direct incoming telephone calls and message center to the appropriate healthcare provider or department.
• Order and maintain clinical and office supplies and equipment as directed by supervisors.
• Maintain patient records and files, ensuring compliance with confidentiality standards and HIPAA regulations.
• Compile and report statistical data as directed.
• Attend required meetings and participate in departmental committees when necessary.
• Provide patients with basic instructions and education as directed by physicians or Advanced Practice Providers (APPs) or in accordance with department protocols.
• Collaborate with physicians, Advanced Practice Providers (APPs), RNs, LPNs, and other healthcare staff to deliver coordinated patient care.
• Assist in ensuring a positive patient experience by addressing patient concerns and providing reassurance where needed.
• Follow department‑specific procedures for patient safety, infection control, and pharmaceutical handling.
• Participate in departmental activities related to patient safety and risk management as directed.
• Maintain awareness of patient safety goals and follow protocols to support a safe and effective clinical environment.
• Participate in ongoing training and development as required to maintain skills and competencies.