Nurse Manager- Interfacility Transport FTE, Shift

The Nurse Manager, Interfacility Transportation Services (IFT) provides strategic, clinical, operational, and administrative leadership for the interfacility transport program to ensure safe, timely, and high-quality patient care. This role directs daily operations, workforce management, quality improvement initiatives, regulatory compliance, and program development while collaborating with physicians, hospital leaders, and community partners. The Nurse Manager promotes operational excellence, patient safety, and continuous improvement to support organizational goals and the delivery of exceptional transport services.

• Bachelor’s Degree in Nursing.
• Current State of Montana Registered Nurse (RN) license.
• Current American Heart Association Basic Life Support (BLS) certification.
• Current American Heart Association (AHA) Advanced Cardiac Life Support (ACLS) certification within sixty (60) days of start date.
• Five (5) years of clinical experience in emergency medical services, interfacility transport, critical care transport, emergency nursing, or a closely related setting.
• Two (2) years of leadership experience managing clinical operations, staff, or transport services.

• Master's Degree in Nursing, Healthcare Administration, or related field.
• Current Paramedic or EMS certification or licensure.
• Current Trauma Nursing Core Course (TNCC) certification.
• Current Pediatric Advanced Life Support (PALS) certification.
• Experience leading an interfacility transport, emergency medical services, or critical care transport program.
• Experience with Commission on Accreditation of Medical Transport Systems (CAMTS) standards and accreditation.
• Experience supporting ambulance billing or revenue cycle operations.

In addition to the essential functions of the job listed below, employees must maintain timely completion of all required education, trainings, and certifications as assigned and in accordance with Bozeman Health policies, department-specific requirements, applicable certification program and registry requirements, and other applicable regulatory requirements.

• Direct daily operations of the Interfacility Transportation (IFT) program, including staffing, scheduling, resource allocation, and transport workflows.
• Ensure safe, efficient, and high-quality patient transport services by maintaining compliance with clinical protocols, regulatory requirements, and organizational policies.
• Collaborate with the Medical Director to develop, implement, and evaluate clinical protocols, quality standards, and patient care practices.
• Partner with the Bozeman Health Access Center to develop, implement, and continuously improve transport dispatch, communication, and resource allocation processes.
• Lead recruitment, onboarding, performance management, employee development, and retention initiatives for IFT staff.
• Develop, implement, and oversee orientation, competency validation, continuing education, and clinical simulation activities to ensure transport personnel maintain proficiency appropriate to their assigned responsibilities.
• Monitor operational, financial, quality, and patient safety metrics to identify opportunities for continuous improvement.
• Oversee documentation quality, billing compliance, accreditation readiness, and adherence to applicable state, federal, and organizational regulations.
• Develop departmental budgets, monitor productivity and resource utilization, and partner with operational leaders to achieve financial stewardship.
• Coordinate services with hospital departments, emergency medical services agencies, referring facilities, receiving facilities, and community partners to promote continuity of care.
• Ensure vehicles, equipment, supplies, and personnel maintain operational readiness to support transport services.
• Lead quality improvement initiatives, investigate incidents, perform root cause analyses, and implement corrective actions to improve clinical and operational performance.
• Other related duties and responsibilities as assigned.

• Strong managerial skills including strategic planning, delegation, performance management, problem-solving, maintaining regulatory compliance, and financial management.
• Knowledge of budgeting, forecasting, and financial reporting to support data-driven decision-making and stewardship of departmental resources.
• Excellent communication, writing, and presentation skills, with the ability to communicate complex ideas effectively to…