Senior Hardware Field Test Engineer

ABOUT onXWe’re a team of builders, adventurers, and risk takers using technology to help people confidently explore the outdoors. Driven by our mission to awaken the adventurer inside everyone, we build products that optimize every outdoor experience and inspire confidence to get out and go further.

We’re a high-growth tech company. The pace is fast, the work takes grit, and ambiguity is part of the job. As the world changes around us, we adapt - continuously evolving how we build, prioritize, and deliver.

Our business moves quickly, and there’s real opportunity to shape what we build next. Each of our verticals - Hunt, Offroad, Backcountry, and Fish - is at a different stage of maturity, which means the challenges you encounter and the impact you have will vary depending on where you sit and what the business needs most.

We operate with an experimentation mindset, continually iterating and improving how we solve problems. We expect our people to use the latest tooling, including AI, thoughtfully and responsibly, pairing human judgment with technology to increase quality, speed, and impact.

Our impact comes to life through the products we build, in the stories of our customers, and in our growing commitment to land stewardship and recreational access.

ABOUT THIS OPPORTUNITYonX is seeking a Senior Hardware Field Test Engineer (based in Montana) to help bring an exciting new connected product experience to market, designed to complement the onX Hunt app and create new possibilities for our customers.

As we move through product development, field testing, and launch preparation, you'll independently lead the field-testing program, ensuring the product performs reliably in real-world conditions and that issues are identified, understood, and addressed before reaching customers. You'll bring structure to an evolving testing environment, connecting insights from field testers, customer support, engineering, and manufacturing to improve product quality and inform launch readiness.

You'll have the opportunity to shape how onX approaches hardware field testing, establishing practical processes, navigating technical challenges, and working across teams to drive resolution. As our product experiences evolve, you'll help strengthen our testing practices and build a foundation for future efforts.

This role reports to the Director of Connected Devices.

WHAT YOU'LL DO Essential

Job Duties & Functions Independently lead the end-to-end field-testing program, including test planning, execution, unit allocation, and coordination across internal testers and ambassadors.

Develop and manage field-testing processes that provide clear visibility into product performance, emerging issues, and risks to launch readiness.

Establish and manage defect triage and tracking practices, evaluating issues based on severity, customer impact, and potential launch risk.

Analyze field-testing results, customer support data, and defect trends to identify patterns, investigate issues, and recommend corrective actions.

Partner closely with hardware engineering, software teams, and manufacturing partners to investigate defects, align on priorities, and drive issues toward resolution.

Coordinate environmental, durability, and real-world performance testing to evaluate product reliability across expected use conditions.

Develop field-testing quality criteria and provide data-informed assessments and recommendations to support launch-readiness decisions.

Proactively identify testing gaps, technical risks, and cross-functional dependencies, navigating challenges independently and escalating significant trade-offs when appropriate.

Continuously improve testing workflows, feedback loops, and reporting practices to strengthen efficiency,…