Branch Operations Assistant

Branch Operations Assistant – Indie Campers

Location:

Bozeman, MT

Indie Campers, the go-to campervan marketplace, is on a mission of making road trips available to everyone through a digital, customer‑centric platform. With over one million nights rented and more than 300,000 travellers from 169 countries, we offer short‑term RV rentals, long‑term campervan subscriptions, and a growing selection of vehicles for sale.

We’re looking for travel enthusiasts with a passion for guest service for our depot in Bozeman
. You’ll be the face of our company, reporting directly to the Regional Operations Area Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot.

• Handle incoming reservations, welcoming guests and taking care of check‑ins and check‑outs.
• Take care of the fleet, logistics, and ensure that our campervans are maintained in top condition by monitoring maintenance and repairing needs.
• Assist in training, supervising, and coaching your team.
• Book activity controls, manage stock, local suppliers, and cleaning services.
• Handle complaints, emergencies, and any local issue that may arise to keep operations running smoothly.
• Prepare and clean our campervans.
• Assist in reselling campervans, preparing and showing them to prospective buyers.

• Travel enthusiast with experience in Tourism, Hospitality, Retail or Rent‑a‑car (desirable).
• Great communication skills and aptitude for direct contact with customers.
• Valid driver’s licence and confidence to drive a campervan (mandatory).
• Available to work weekends and national holidays.
• Responsible, reliable, and serious about work.
• Well‑organised and good at solving problems.

• Part of a young, fast‑growing, and innovative company where you make a difference.
• Career development opportunities in Field Operations and transition opportunities to our offices in Lisbon, Mexico City, or Manila.
• Continuous training and coaching to develop the skills that matter.
• Compensation package that includes performance and referral bonuses.
• Free road trips, so you can experience Indie firsthand on trips around Europe, North America, and Oceania.

Expected Starting Date: 1st April 2026