Brew Store Manager - Bozeman, MT

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Location:

City Brew Coffee, 906 N. 7th Avenue, Bozeman, MT 59715

Employment Type:

Full-time

Reports to:

District Manager

City Roasting Company LLC dba City Brew Coffee is dedicated to providing exceptional coffee experiences to our community. We pride ourselves on our high-quality products, outstanding customer service, and welcoming atmosphere. Our team is passionate about coffee, and we strive to create a place where customers can relax, socialize, and enjoy the perfect cup.

• Manage and maintain a qualified team using proper personnel procedures for hiring, training, scheduling and management of all employees to comply with the budgeted payroll plan and City Brew standards.
• Demonstrate and oversee the delivery of excellent guest service and product quality.
• Manage and maintain the annual operating budgets.
• Ensure strict control of cash generated by the Store/Kiosk, including audits of all cash sources on a regular basis.
• Maintain exceptional standards and cleanliness of all buildings, parking areas, and landscaping associated with the Store/Kiosk.
• Maintain internal inventory systems properly balancing desired inventory levels with a fully stocked retail Store/Kiosk and a minimum number of shortages.
• Execute and support all marketing initiatives to include the proper placement of POP materials. Routinely make suggestions regarding new marketing applications.
• Monitor the compliance of all City Brew policies, programs, and procedures within the Store/Kiosk.
• Perform all other duties assigned by the Territory Manager and/or Corporate Office, as applicable.
• Assist Territory Manager and Corporate Office in conducting investigations of employees for disciplinary matters, write reports regarding the investigations and make discipline recommendations in consultation with the Territory Manager and Corporate Office.

Knowledge, Skills, And Abilities:
Excellent in Employee and Customer Relations skills; proven Management experience; general knowledge of computer and connectivity systems; interest and enjoyment of coffee and coffee-related products; thorough knowledge of the philosophies, principles, and practices of service industry management and operations, and specifically, the Service/Coffee Industry; ability to establish and maintain effective relationships with Territory Managers, the Corporate Office, employees, and the general public;

ability to prioritize and work on multiple projects, ability to maintain the confidentiality of proprietary Company information and records; ability to analyze facts and present recommendations effectively in oral and written form; ability to establish, implement and monitor operational and clerical procedures relevant to Store/Kiosk Management.

Education And Experience:

Training and experience suitable for Management position at Store/Kiosk level.

Physical Requirements:

Must be able to maintain substantial amounts of time on feet, maintain physical endurance through entire scheduled shifts, and lift and carry various Store/Kiosk supplies and equipment.

City Brew Coffee is an Equal Opportunity Employer

This job description is intended to provide a general overview of the responsibilities and requirements of the Shift Leader position at City Brew Coffee. It is not exhaustive and may not include all tasks and duties the Shift Leader will be expected to perform. Additional duties may be assigned as needed to support the store's operations and ensure excellent customer service.

City Brew Coffee reserves the right to modify this job description at any time, with or without notice. If at any time during your tenure as Shift Leader you are unable to fulfill the responsibilities or if your availability changes, a title change with a corresponding pay adjustment may be considered. This version supersedes all previous versions.