Corporate Security Supervisor

Role Overview

The Security Supervisor (Nights) is responsible for leading and managing all night-time security operations at a high-profile corporate site. The role requires a strong leadership presence, ensuring the delivery of exceptional security and customer service aligned to ICTS standards and client expectations.

The Supervisor will ensure a secure, safe, and elite level customer-focused environment, maintaining high standards of presentation, professionalism, and vigilance, whilst proactively identifying and mitigating risks across site.

Key Responsibilities

Operational Leadership

• Take responsibility for the security operation during night shifts, acting as the senior on-site decision maker, seeking advice and escalating in line with site processes where necessary.
• Ensure all Assignment Instructions, Client Protocols, Risk Assessments and Client Expectations are followed at all times.
• Maintain a strong, visible leadership presence across all areas and buildings including gatehouse, reception, communal areas and patrol routes.
• Ensure effective shift handovers with clear communication of risks, incidents, and operational priorities.

Customer Service & Client Standards

• Deliver and promote exceptional levels of customer service in line with a high-profile corporate environment.
• Ensure all interactions with staff,...