Credit Controller

Our Client seeks a permanent Credit Controller to join their expanding team on a permanent basis. The Credit Controller will own and perform collections activity for this organisation having your own book portfolio to minimise debtor balances & exposure.

Duties of the Credit Controller include:

• Daily credit control via telephone, letter and email in line with agreed collection cycle and whilst maintaining accurate activity records.
• Produce daily arrears report and report to senior stakeholders on a daily basis.
• Management of external debt collection agencies
• Management of litigation cases as required.
• Update customer records with direct debit mandates.
• Process daily direct debit collections and cash allocation.
• Manage customer queries and complaints in a timely and effective manner.
• Produce monthly arrears report for Board reporting purposes.
• Develop and maintain collection processes and procedures taking into account compliance requirements.
• General lease administration of Own Book portfolio including activating and terminating proposals along with raising settlement quotes and invoices.
• Assisting in both internal and external audit as required
• Support the development of processes and procedures through pro-active, constructive challenge and feedback.
• Close collaboration wi...