Receptionist - Berkshire Manor-Reception​/Admin

We are excited to be opening Berkshire Manor
, a beautiful purpose-built care home, this September, and we’re looking for a dedicated Receptionist to join our founding team.

Berkshire Manor will offer residential, nursing, dementia, and respite care across 72 private en-suite rooms, with state-of-the-art facilities designed to deliver exceptional care and comfort.

Do you have a friendly manner, a calm approach, and a passion for helping people? As the first person visitors meet, you’ll play a vital role in creating a warm, welcoming experience for residents, families, and professionals.

• We offer all team members 1 freemeal per shift.
• Uniform provided.
• Enhanced Bank Holiday pay.
• Increased Annual Leave entitlement - team members who work with us for 3 years or more, get extra annual leave.
• Cycle to Work scheme – why not save money on commuting costs and improve your health at the same time.
• Milestone Birthdays - get EXTRAtime off to celebrate that special birthday.
• Company sickpay which is over and above the statutory entitlement. (subjectto length of service)
• Refer a Friend Scheme for successful referrals- for all permanent roles within Oakland Care (T&C's apply).
• Recognition and staff appreciation initiatives.
• Health Cash Plan (subject to T&Cs).
• Death in Service Benefit (subject to T&Cs).
• Long service awards.

And much more……….

Location:
Berkshire Manor, Ringmead, Bracknell RG12 7TB

Hours: 40 hours per week

Pay: £13.20 per hour

Contract:
Full-time

Shift: Days (including some weekends)

• Welcome residents, families, visitors, and health professionals with kindness and professionalism.
• Manage incoming calls, emails, and general enquiries.
• Support residents and families with information and assistance.
• Maintain a tidy and welcoming reception and bistro area.
• Handle administrative duties such as filing, updating records, and booking appointments.
• Assist the administration and management team with day-to-day admin tasks.
• Follow confidentiality and safeguarding procedures at all times.

• Excellent communication and people skills.
• Compassion and a genuine interest in supporting older adults.
• Good organisational skills and attention to detail.
• Confident using telephones, computers, and basic admin systems.
• Ability to stay calm, patient, and professional.
• Previous admin or reception experience is helpful, but not essential.

“Our mission”is to provide exceptional homes for people to live, love and be loved where everyone is part of our family.

• Family
• Integrity
• Respect
• Exceptional
• Sustainable

If you’re ready to start your journey and make a difference, then don’t delay and apply today!